Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
563 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Men's, Women's and Kids Designer Sunglasses from Fashion brands such as, Fendi, Gucci, Maui Jim, Dior and more available at Solstice Sunglasses.
Solstice Sunglasses (solsticesunglasses.com) has 563 customer reviews on The Fair Hearing, with an average rating of 3.0 out of 5.
563 approved reviews, newest moderated first
The ease of shopping
By Jacqueline P.
Response from Solstice Sunglasses· Oct 19, 2026
HI, We are glad you enjoyed your experience with our smooth purchasing process. Thank you very much for taking the time to share your positive feedback with us.
I’ll give them credit for being very responsive—you get an answer right away—but I wouldn’t recommend buying from here. I’ve been waiting nearly a month for my order to ship, and unfortunately, I’ll have to cancel my second order.
By Yuisay S.
Response from Solstice Sunglasses· Oct 19, 2026
HI, Thank you for your feedback. We apologize for the wait and understand your frustration. We’re sorry to hear you canceled one of your orders. However, we’re glad to share that your second order is already in transit to you. We appreciate your patience and hope it arrives soon!
Stop bugging me to give evals before I receive the product.
By Jacqueline J.
Response from Solstice Sunglasses· Oct 20, 2026
Hi, Thank you for your feedback. Our review invitations are sent automatically by the system and are not manually triggered by our team. In this case, the invitation may have been sent before you had a chance to fully receive and review your sunglasses. Your order was shipped within the expected processing timeframe, and we’re glad that your sunglasses have now arrived. We appreciate you taking the time to leave your feedback, and we hope you’re enjoying your new sunglasses!
Quick easy and had just what I wanted. Price was extremely affordable.
By ANDREW H.
Response from Solstice Sunglasses· Oct 19, 2026
Hi, Thank you for the positive feedback. We're glad you enjoyed your experience with our smooth service and great values.
I ordered and other than the order confirmation email I have not heard any progress on the order. two hours after ordering I get an email saying order complete and please rate us?? Not sure what I should rate. shippin said it take two days to ship but a week in and shop.com nor I have any shipping information.
By Dalia R.
Response from Solstice Sunglasses· Oct 20, 2026
Hi, We’re glad to hear from you, and we appreciate you taking the time to share your feedback. Our review invitations are sent automatically by our system and may be triggered shortly after an order is placed, regardless of whether the order has arrived yet. If you have any questions about your order or would like an update on the shipping status, please reach out to our Customer Support team at [email protected]. We’ll be happy to look into it and provide you with the latest information. Thank you for choosing Solstice Sunglasses!
I didn’t get my delivery
By Rajesh K.
Response from Solstice Sunglasses· Oct 20, 2026
Hi, We’re sorry to hear that you didn’t receive your delivery. We’d be happy to look into this for you. Please reach out to our Customer Support team at [email protected] with your order number, and our team can review the shipment details and assist you with the next steps. We appreciate you bringing this to our attention and hope we can get this resolved for you promptly.
Found this the exact sunglasses I was looking for. Easy with “shop”.
By Katherine
Response from Solstice Sunglasses· Oct 20, 2026
Hi, It’s great to hear that you found exactly the pair of sunglasses you were looking for! We’re glad the shopping experience was easy and convenient for you. Thank you for choosing Solstice Sunglasses, and we hope you enjoy your new pair!
Ordered a pair of sunglasses and the shipping took two weeks, then when I got my Gucci glasses they were the most ridiculously cheaply made glasses I’ve ever bought. As someone that spends the money for good designer glasses these were off so I had them authenticated, and they were FAKE. Customer service wouldn’t return my messages once I returned the glasses. I was trying to confirm they’d received them so I could get my money returned. I finally had to get PayPal involved and PayPal quickly resolved the issue and returned my money.
By Erika
Response from Solstice Sunglasses· Oct 20, 2026
Hi, Thank you for taking the time to share your feedback. We’d like to clarify that all Gucci sunglasses sold by Solstice Sunglasses are 100% authentic and sourced directly from the manufacturers. We take the authenticity and quality of the products we offer very seriously, and we stand behind the authenticity of every item we sell. Thank you for choosing Solstice Sunglasses.
