Great support if needed !
Great support if needed !
By Nicolas F.
Response from SolidWP· Mar 6, 2025
Super glad to hear you got the support you needed! Thank you for the 5-stars and we've got your back!
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
118 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
A seriously solid foundation for WordPress websites. SolidWP goes beyond standard reactive repair with powerful prevention to keep you out of a crisis. Solid Suite is three products that keeps your WordPress website secure and maintainable. Solid Security helps prevent bad actors and malware from happening in the first place. Solid Backups allows you to restore your site quickly in case the worst happens. Solid Central helps you maintain all of your plugin and theme updates, backups, security configurations and more for all of your WordPress websites from one intuitive and actionable hub.Three-in-one: security, backups, and management — that’s SolidWP.
SolidWP (solidwp.com) has 118 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
118 approved reviews, newest moderated first
Great support if needed !
By Nicolas F.
Response from SolidWP· Mar 6, 2025
Super glad to hear you got the support you needed! Thank you for the 5-stars and we've got your back!
Kevin is absolutely incredible - 12/10 would recommend
By Bobby M.
Received email reply in timely manner. Explicit easy to follow instructions
By Darryl O.
I had a question for support about 2FA, after some issues with it following a recent site migration. Kevin replied very quickly and helpfully put my back on track. Really pleased with Solid Security! I'll be checking out the new backup tool today.
By Dave F.
Response from SolidWP· Feb 18, 2025
Dave, Thank you for your kind words! We're so glad to hear that Kevin was able to assist you quickly and get your 2FA issue resolved. Solid Security is all about keeping your site safe, and it's great to know it's working well for you. We appreciate your support and hope you enjoy exploring our new backup tool—let us know if you have any questions! Best regards, Jamie Wilson
Brent was excellent in helping me work through getting SolidWP set up for my websites. We had to go back and forth to get it all figured out, but he walked me through it all and I'm and running now. Great communication and customer service! Highly recommend!
By Tyy W.
Response from SolidWP· Jan 29, 2025
Hello Tyy, Thank you so much for your kind words and for sharing your experience with SolidWP! We're thrilled to hear that Brent was able to guide you through the setup process and ensure everything was up and running smoothly. Providing excellent support and communication is a top priority for us, and we’re glad it made a difference for you. If you ever need further assistance or have any questions down the road, don’t hesitate to reach out. We truly appreciate your recommendation and your support of SolidWP! Have a great day! Jamie Wilson
Quick and thorough help. They have a great support team.
By Diana S.
Response from SolidWP· Jan 27, 2025
Hi Diana, Thank you for your wonderful feedback! We're so glad to hear that you found our support quick and thorough. Our team takes pride in providing the best assistance possible, and your kind words mean a lot to us!
Swift response. Friendly service and great advice.
By Val
Response from SolidWP· Jan 27, 2025
Hi Val! Thank you for your kind feedback! We're delighted to hear you had a great experience with our swift and friendly support. Providing helpful advice is what we’re here for—don’t hesitate to reach out if you need anything else!
Fast response time with eloquent answers to the questions asked about my problems. Very good and friendly support.
By Robert F.
Response from SolidWP· Jan 27, 2025
Robert, Thank you for your kind words! We're thrilled to hear that our team could provide you with fast, clear, and friendly support. Your satisfaction means the world to us, and we're always here to help whenever you need it!