Jailene Hernandez did great
Jailene did a great job at explaining how things would work. Everything is going as explained.
By customer
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consolidate your bills today with our Payday Loan Consolidation Plan. Lower your interest rates. Get out of debt within 18-24 months. Call 1-877-785-7817
Solid Ground Financial (solidgroundfinancial.org) has 520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
520 approved reviews, newest moderated first
Jailene did a great job at explaining how things would work. Everything is going as explained.
By customer
Excellent service and a very fast approval process.Jailene Hernandez was incredibly helpful and made the entire consolidation process straightforward and easily to understand.She was quick to answer all my questions. I would highly recommend Jailene with Solid Ground Financial.
By Amiee S.
Very friendly and easy process .. she was very nice and took a lot of worry away
By Lori R.
Excellent attention to detail.
By EY
Open communication and willing to talk me through all my questions and concerns before committing to the program.
By Lindsey P.
Great help and patient
By Christine S.
Everyone has been helpful, especially Jailene.
By James A.
Very understanding and willing to work with me
By Benjamin N.