Jailene was very helpful and made it…
Jailene was very helpful and made it easy to understand. She always answered all my questions and responded in a timely manner. The customer service is top notch.
By Sheyna S.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
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Consolidate your bills today with our Payday Loan Consolidation Plan. Lower your interest rates. Get out of debt within 18-24 months. Call 1-877-785-7817
Solid Ground Financial (solidgroundfinancial.org) has 520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
520 approved reviews, newest moderated first
Jailene was very helpful and made it easy to understand. She always answered all my questions and responded in a timely manner. The customer service is top notch.
By Sheyna S.
Jailene was great to work with and her customer service skills were excellent. She always answered my phone calls, texts, and e-mails in a timely manner. She made me feel at ease with the program. I'm looking forward to getting my life back and getting out of payday debt.
By Chanel
Jailene was outstanding! Very kind. Helped me through the process of finding what was right for me, and helped me out of the embarrassing payday loan debt. Thank you!
By Gina S.
Jailene was great. She really helped me out and was very prompt answering all my questions.
By Emily
Jailene was very prompt in answering all my questions thru emails. (My preferred method of contact.) I am excited to see how this all works out and be debt free from payday loans in 14 months or less!!!
By Scott
My experience with Jailene exceptional. She made me feel at easy. The company is a great source to help get through this stressful time and I am very thankful to have my paycheck in full every time I get paid!!
By Kevin
I had the best experience calling solid ground financial today. Nicholas was so very nice, comforting, to the point. I felt so confident that my situation is on the way to getting better already! Thank you Nicholas!
By Cyndi C.
My experience with Jailene exceptional. She made me feel at easy. The company is a great source to help get through this stressful time. I appreciate the services.
By ANGELA L.