Very helpful and professional.
Very helpful and professional.
By Bryant R.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Consolidate your bills today with our Payday Loan Consolidation Plan. Lower your interest rates. Get out of debt within 18-24 months. Call 1-877-785-7817
Solid Ground Financial (solidgroundfinancial.org) has 520 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
520 approved reviews, newest moderated first
Very helpful and professional.
By Bryant R.
Jailene was great! She made the process quick and easy. I was also very grateful she didn’t make me feel dumb or bad about being in my situation. She was empathetic and compassionate. Gave me all the options and fit me to the best one.
By Ana D.
She was very helpful in my process of consolidating my loans.
By Josh F.
Good communication.
By Niki W.
Jailene was very helpful in getting started and not making me like I was a failure in life. She gave me some hope that I can get through this. I’m hoping we can end the program soon and get passed this part of my life. Thanks for the help.
By Britni E.
I’m still pretty early in the process but so far so good. Jailene was very personable and explained everything clearly.
By Phi
Fast and easy start up. I was hesitant at first but Jailene Hernandez was super efficient and quick with the paperwork. Recommend 100%. My debt is actually manageable now and a huge weight has been lifted. Thanks :)
By Cheyenne R.
Jailene is the best around ever. Jailene will have your back and will hold the fort down.
By Jordan