Product is amazing quality and got to…
Product is amazing quality and got to us amazingly fast!
By the Gillespie E.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Product is amazing quality and got to us amazingly fast!
By the Gillespie E.
I am extremely satisfied with the product I ordered. I had a few questions and they were all answered very quickly. CDs were amazing quality and the artwork was as well. I most definitely will be ordering more projects from Solid-Merch in the near future!
By C.B.H.
You're a go between a Chinese company. They charge 30 bucks assuming to keep import tax low while you charge 200. Just make the stuff in the US and charge what it costs.
By customer
Response from Solid-Merch· Jul 1, 2021
We are sorry to hear you were not satisfied with your order! If there were any issues with the product you received, please reach out to Customer Care at [email protected] or 1-844-413-2848
The product turned out pretty good, but they were out of stock of a lot of their options. Also, it took a little longer than expected and it is hard to reach anyone directly. You have to leave messages and wait for return calls/emails.
By customer
Response from Solid-Merch· Jul 1, 2021
Thank you very much for your feedback!
High quality, fast, and excellent. Will use again 100%.
By Tavis
I have been using Solid Merch for many of my label releases, including cassette tapes and flexi-discs. The customer service is always top-notch and the communication is flawless. Since starting my label this past fall of 2020, Solid has been a pleasure to work with and I plan on using them for many more projects in the future. Most of all, they are reliable for anything I need. Thanks to the team at Solid Merch!
By DNRX_FSI
Some minor glitches but customer service (Lauren) was right on it and took care of it. The record itself was produced beautifully both graphically and sound wise. Based on my personal experience Solid Merch (A to Z) was excellent!
By Philip
I was really happy with the CD's I ordered from Solid-Merch. They turned out better than expected, and showed up quickly. Thanks!
By Heavy S.