Helpful and fast.
Helpful, quick responses to all of my questions. Quick return on the cassettes. Look and sound great! Hopefully the vinyl comes just as nice sounding and looking. Thanks, Dee Dee Sea
By customer S.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Helpful, quick responses to all of my questions. Quick return on the cassettes. Look and sound great! Hopefully the vinyl comes just as nice sounding and looking. Thanks, Dee Dee Sea
By customer S.
Great communication and quality product. The vinyl souns amazing and everythibg arrived securly packed with no issues. Would definately use again
By customer
Selected the black vinyl economy package. Our records arrived two months early and they sound amazing. Extremely pleased with the entire experience :))
By Dogjoy
The quality of the audio and art work were at a professional caliber. It even got done earlier than expected. I am very happy with the product.
By customer
They delivered in good time, and I appreciated the speed and ease of communication. This was my first time, and I appreciated their patience with my inevitable mistakes.
By David S.
Short run 12"s delivered timely and exactly as expected
By Frontside
Wallet material felt a bit flimsy, and artwork shifted a little more than expected. Nevertheless, the overall print and color looks gorgeous, though!
By Dev N.
The order and digital aspect was good, but the customer service and delivery was way below average.
By customer
Response from Solid-Merch· Dec 16, 2021
We are sorry to hear you were not happy with your experience. It looks like your order was delivered over 1 month ahead of schedule, please feel free to reach out to [email protected] if there are any further issues we can address.