Customer service was impeccable
Customer service was impeccable. Cannot stress that enough. Delivery was very fast and packed up very professionally.
By customer
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Customer service was impeccable. Cannot stress that enough. Delivery was very fast and packed up very professionally.
By customer
We've done 3 vinyl projects with Solid, all 3 have been delivered ahead of schedule! Each time the records look and sound amazing. The process couldn't be easier. Have been recommending to everyone I know and will definitely use them again in the future!
By Jim B Black Nite C.
Smooth Experience. Came out great. Impressed. Was worried at first cause I found them from an instagram AD, but I would definitely order again.
By William B.
I am pleased with Solid-Merch's work on the vinyl version of my album. The final product sounds great, and the album cover and insert turned out as I had hoped.
By Drew H.
Nick is great!
By Levi
Worked with us every step of the way. Vinyl turned out amazing! Highly recommend!
By Anchor & B.
The quality of the product was excellent and the price very low, I would gladly have paid double that. The only suggestions I have on the labeling are there seem to be no light background colors, and I was only able to get labeling on one spine rather than both spines. The labeling and printing on the disc was fantastic and the cd sound was identical to what I submitted. Will use you again on my next cd.
By Reed R.
Customer service at solid-merch is outstanding. There are real people on the other end to help you with your project and make sure everything comes out to your liking. Highly recommend!
By Blake