Would use again
Although entering the artwork was a bit challenging, the support was excellent when trying to get it submitted. The product came out well and it was received earlier than anticipated.
By Grahzny
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
717 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Need merch for an upcoming tour, gig or other event? Solid Merch is your online stop for custom produced, great quality apparel and promotional and media items, including tees, hoodies, bags and made to order vinyl records and CDs. We offer online ordering for many popular items and offline pricing and concierge sourcing and production for your other custom band merchandise and apparel needs. We'll work closely with you from concept to production to help you get the best product that you and your fans will love.
Solid-Merch (solid-merch.com) has 717 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
717 approved reviews, newest moderated first
Although entering the artwork was a bit challenging, the support was excellent when trying to get it submitted. The product came out well and it was received earlier than anticipated.
By Grahzny
Outstanding turnaround and quality production!
By customer
They were able to help me out so much! I accidentally selected ocean shipping, an once I noticed, someone was able to help me out an expedite my shipping. Thanks again!! The vinyl came out great the cover look fantastic too Thanks so much Derrick H
By Derrick H.
ordering is always super easy. great quality. fast turnaround time
By customer
Excellent customer service and the fastest vinyl turnaround hands down.
By Fine & Dandy C.
Very helpful and professional!
By customer
Ordered custom band merchandise and was met with poor print quality and incorrect sizes. Customer service was slow to respond and unaccommodating when it came to rectifying their mistakes. A frustrating experience that tarnished our promotional efforts.
By Knut J.
Response from Solid-Merch· Feb 6, 2024
Hey Knut - we’re very sorry to hear that you had a bad experience. We couldn't find your name, order ID, or email in our system. Please reach out to [email protected] with your order ID and the email you used to set up your account so we can help get this resolved for you.
Ordered CDs in jackets- excellent quality work and an incredible price, delivered quickly. I will be back!
By customer