Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
730 reviews
Solentro - make your own photo book or posterSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We strive to be the best & easiest way for you to create your own personalized book or photo book.Make your photo book either online or via our app. Our app is perfect for a pure photo book with little or no text. If you want full freedom to design ant type of photo book then make it online.At Solentro you can make your own book, photo book, photo album, wedding book, graduation book (yearbook), christening book, book of remembrance, blog book, retirement book, "my first book", cook book etc.Create a unique poster from your own images or choose amongst our beautiful & handpicked artwork. All posters are printed on the best paper available (MultiDesign 200 g-paper). Also available with a well crafted wooden frame in three different colors.Solentro was founded by the Schildfat brothers, Hampus & Tobias. The launch took place in early 2008. They appeared in the television series Dragon´s Den and created quite a stir as they turned down an investment of 200 000 Euros from the dragons. Today Solentro is a global company. The web application is completely web based and free to use. Solentro is currently available in 13 different languages with customers in more than 30 countries. Solentro strives to be the best & easiest way for anyone to create a personalized book or photo book.
Solentro - make your own photo book or poster (solentro.com) has 730 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
730 approved reviews, newest moderated first
Really pleased with the books. The process is pretty easy to follow, I was able to make the book look how I wanted. Could do with some more font options but I liked having a framework of layouts to choose from and a preview function to see what I was doing. Delivery communications good and books delivered on time. Thanks!
By Rachel
A very helpful, professional and timely service. Thank you
By Antonella G.
Great website to use if it's your first time writing a book!
By Alexis S.
Beautiful product, easy to use.
By Deb
Creating the book was fairly easy with a bit of trial and error. I was very happy with the quality of the finished product!
By Anne C.
This is my ninth book They have made for me on our cruise photos and stories and I can’t talk too highly of Solentros professionalism. Thank you
By Peter B C.
„My intended gift became worthless!“ Sorry for writing this unfriendly comment but I am completely upset with the business behaviour and attitude of this company: 1. No online tracking available! 2. Getting no response at all after 3 mails in 5 days is simply unacceptable. 3. A production time above 7 working days (excluding shipping) different than published too long. 4. Making their customers believe they can get the shipment „latest“ in 7 days (paying premium shipping) the height of cheek. Please take above into consideration when planning to place your order - my intended 80th birthday present became worthless. Thus, my first and for sure last time experience with this shop.
By Thomas
Response from Solentro - make your own photo book or poster· Feb 24, 2025
Dear Thomas! Thank you for your feedback, we are sorry to hear about your experience. Regarding your emails, as a customer representative has explained to you, they ended up in our spam-filter which we apologise for. As soon as they were discovered we replied to you. Regarding deliveries there are no guarantees which we try to be as clear as possible about. When we are contacted regarding deliveries we always say "the sooner you order the better because anything can happen along the way". We do not say "the latest" anywhere in our communication: Priority shipping: 2-5 week days. Shipping does not affect the production time which normally is about 2-5 week days. I'm sorry if this somehow was unclear, we strive to create and make you order as fast as possible while maintaining a very high quality product. I'm also hopeful that the recipient of your book will be very happy about it whenever it is received. Best regards/Hampus - Customer Service /The Solentro Team
The book looks great as advertised. The problem is that pricing is not well spelled out ahead of time. I could find nothing on the site that indicated that I would have to buy a minimum of 10 books, not until I actually went to pay did I know this. Thus I spent multiple hours before finding out that I would have to spend hundreds more than I thought. I had to change it to a paperback in order to make it affordable, which was disappointing. The number of pages increases the cost, understandably so; however, nowhere does it indicate what the cost per pages is. Your pricing should be clearer.
By Norman T.
Response from Solentro - make your own photo book or poster· Feb 24, 2025
Dear Norman! Thank you for your feedback and we are happy to hear that you were satisfied with your book! It's only for 2 out of 7 products where you need to purchase a minimum of 10 copies/order. We try to be very clear on our pricing page showing that: Basic-books (28-1000 pages, minimum 10 books/order) Note! black/white interior, full color cover You can easily see the exact price for your book on the production part of the site (without creating the actual book). Choose the desired number of pages, click on "Calculate price" and the amount will appear. Best regards/Hampus - Customer Service /The Solentro Team
