Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Service is just outstanding and well appreciated!!!!!!!
By Allenn
Response from Solace Health· Jul 24, 2026
We are so pleased to hear that our service was outstanding and well-appreciated. Thank you for your kind words!
Besides being pleasant and efficient, my advocate, Debra, goes over and beyond to help me.
By Carol D.
Response from Solace Health· Jul 24, 2026
We are so happy to hear that your advocate provided such excellent and dedicated support. Thank you for sharing your positive experience with us!
Having my advocate has changed my life. She's helping me find new providers and finding the specialists I need. I'm not as overwhelmed and I'm getting the help I need.
By customer
Response from Solace Health· Jul 24, 2026
We are so delighted to hear that our advocate has made such a positive impact on your life. It's wonderful to know you're feeling less overwhelmed and getting the help you need. Thank you for sharing your experience!
My case gets more complicated every single day. The wait for proper imaging and the injuries I'm left with mean my case isn't being treated. Complicated insurance policies and delayed payments are part of this complex process. I have a structured settlement using WCMSA for injuries. My insurance in this procedure uses a separate contract for MSP to manage. These entities don't communicate with each other. So patients don't have it easy.
By Lynn Van D.
Response from Solace Health· Jul 24, 2026
We appreciate you sharing your experience with us. We understand how frustrating it is when complex insurance policies and communication issues between entities complicate your care and treatment. We are committed to improving these processes for all patients.
Jasmine is very knowledgeable and helpful.
By Nikki
Response from Solace Health· Jul 24, 2026
We are so pleased to hear about your positive experience! It's wonderful to know that our team member was so knowledgeable and helpful. We appreciate you sharing this feedback.
Heather Canale is persistent at helping me get through exact paper work for insurance for the doctor and pharmacists. She is great at her job.
By Victoria M.
Response from Solace Health· Jul 24, 2026
We are so happy to hear about your positive experience with our team member! We appreciate you sharing your kind words.
The lady was very informative
By Frank H.
Response from Solace Health· Jul 24, 2026
We are so pleased to hear that our team member provided you with such helpful information. We truly appreciate your positive feedback!
I am so happy to have found Solace. My Advocate is fabulous.
By MARTA
Response from Solace Health· Jul 24, 2026
We are so happy to hear that you found us and are pleased with your experience. It's wonderful to know your advocate is fabulous!
