Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Extraordinary service from Carla. She works tirelessly to resolve problems.
By BETTY T.
Response from Solace Health· Sep 10, 2026
We are thrilled to hear about the extraordinary service you received from our team member. It's wonderful to know that their dedication to resolving problems made such a positive impact on your experience. Thank you for sharing your kind words!
Ellie is very patient and supportive of my needs. She keeps in contact with every week. I would recommend this service.
By Cathy H.
Response from Solace Health· Sep 10, 2026
We are so happy to hear that our service has been so supportive of your needs. We truly appreciate your recommendation.
So very helpful! LsDestanie went above and beyond to help me with many things. I would recommend this company to anyone. Thank you so much for your help.
By Fran J.
Response from Solace Health· Sep 10, 2026
We are so happy to hear about your positive experience and that our team went above and beyond to help you. We appreciate your kind words and recommendation!
Solaceciwca blessing my Advocate Cindy has been very helpful she is knowledgeable patient and answers my questions she has helped me get an application for transportation since I had a stroke no longer drive and have to rely on rides. Im thankful for Solace.
By Maria P.
Response from Solace Health· Sep 10, 2026
We are so incredibly grateful for your kind words! It's wonderful to hear that our advocate has been so helpful, knowledgeable, and patient in assisting you with transportation after your stroke. We're truly thankful for your appreciation.
My Advocate. She is professional; keeps me up to date. A gem.
By customer
Response from Solace Health· Sep 10, 2026
We are so glad to hear such positive feedback about your advocate's professionalism and dedication to keeping you informed. We truly appreciate your kind words.
My advcate Audrey made my expirence amazing. She has and continues to help me get over some hurdles I couldn't get by on my own. She is always cheerful and I look forward to her calls because she always has good news for me. I am so glad I clicked the Solace link and signed up to get help.
By Debi
Response from Solace Health· Sep 10, 2026
We are so incredibly happy to hear that your experience has been amazing! It's wonderful to know that our advocate has been able to help you overcome challenges and bring good news. We're truly glad you found the support you needed.
I haven’t seen any results so far! We’re still in the same situation
By customer
Response from Solace Health· Sep 10, 2026
Hi there, we're so sorry to hear that. We want to make this right and get you the support you deserve as quickly as possible. Please give our customer service team a call at (240)693-3281 so we can get someone on the phone to help you right away.
Great experience. Has been quite helpful in navigating Medicare. My advocate is great and listens intently and is helping me with everything I need. Thank you.
By Theresa B.
Response from Solace Health· Sep 10, 2026
We are so happy to hear about your great experience and that our team has been so helpful in navigating your needs. Thank you for sharing your positive feedback!
