Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
My PR has been very responsive, polite and respectful. ROSEMARY HERRICK
By customer
Response from Solace Health· Sep 21, 2026
We're so happy to hear about your positive experience with our team. We appreciate you sharing your kind words with us.
Denise Herron has always been ready to help. But so far I've needed minimal assistance with anything.
By Tom W.
Response from Solace Health· Sep 21, 2026
We're so glad to hear that our team is always ready to assist you. We appreciate your kind words!
Just let your advocate know what you need and they take care of the rest
By customer
Response from Solace Health· Sep 21, 2026
We are so pleased to hear that our advocates are effectively assisting with your needs and handling everything for you. We appreciate your kind words.
She was very thoughtful and caring
By customer
Response from Solace Health· Sep 21, 2026
We're so pleased to hear that our team member was thoughtful and caring. Your feedback is greatly appreciated!
Jordan is very personable and easy to talk to. She seems knowledgeable and I was left with a belief she has genuine intentions to help me.
By Kyle L.
Response from Solace Health· Sep 21, 2026
We are so happy to hear about your positive experience! It's wonderful to know that our team member was personable and that you feel their intentions are genuine in helping you. Thank you for sharing your feedback!
I have the greatest advocate with Solace. Steven listens than helps with a solution. He solved my impssi ble problem and i am so greatful. I di dnt know what to do or how to get the needed equipment and we are making progress. I recommend anyone with chronic health problems and medicare ge t a advocate. I recommend Solace highly
By Bonnie T.
Response from Solace Health· Sep 21, 2026
We're so happy to hear about your positive experience and that we could help solve your problem. It's wonderful to know that you're making progress with the equipment you need. Thank you for your kind words and recommendation!
So far I still do not have transportation to my appointments. I am having difficulty getting pain medication. I need to get a painanagement doctor that will prescribe tramadol. This is the medication I can afford and can take. I have been in pain since the end of March. This pain caused me to be hospitalized. I have a bulging disc and a herniated disc in my lumbar region. I use a cane to walk. If the medication is not going to be prescribed, then I would do the surgery. I do not want to be in pain. I thought the advocate would help resolve these issues. So far I am no further getting help. I know she is mailing me a form for Pocono Pony for transportation. I really need help 🙏 please.
By Migdalia B.
Response from Solace Health· Sep 25, 2026
We are so sorry, months of unmanaged pain on top of a serious spinal condition is a lot to be carrying, and we hear how much you need real progress right now. Please give our customer service team a call at (240)693-3281 so they can look into your case directly and help move things forward 💚
My experience with Solace Health has been nothing short of fantastic. From the very beginning, the staff went above and beyond to provide clear guidance and professional support. Finding reliable healthcare navigation can often feel overwhelming, but the team at Solace delivered a seamless service and practical solutions that truly made a difference. Highly recommended for anyone looking for dedicated and compassionate care coordination!
By sanctuspiox
Response from Solace Health· Sep 21, 2026
We are so glad to hear that our team provided clear guidance and professional support, making your healthcare navigation seamless. Your kind words about our dedicated and compassionate care coordination truly mean a lot to us. Thank you for your wonderful feedback!
