Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Mrs to April is a blessing to me she helping me with prepared meals. And my health insurance. I thank God for her.
By Mary T.
Response from Solace Health· Sep 28, 2026
We're so glad to hear about the wonderful support you've received with your meals and health insurance. We truly appreciate your kind words.
My questions are always answered. My help is always done. She is the best person I’ve ever talked to her name is Dena. You need to always get her style her help. She goes extra mile for you. I can’t give her enough praise! Penny Brown
By penny B.
Response from Solace Health· Sep 28, 2026
This is wonderful to hear! We're so happy that our team member has consistently provided you with such exceptional support and goes the extra mile. Your kind words truly mean a lot to us.
Over a month. I'm hearing the same thing from these people everytime we speak it's the same thing. I could have had my 16 year old niece take care of this.. and that's saying something!!! Horrible. Don't waist your time. Just take care of everything on your own. It'll be worth it. This is a money hungry place with no help at all. . Whatsoever.
By dea S.
Response from Solace Health· Sep 29, 2026
We are so sorry, a month of hearing the same thing over and over with nothing actually moving forward is not okay. Please give our customer service team a call at (240)693-3281 so they can look into this and get you real answers 💚
Tara my advocate is the reason she is very helpful to me
By gianna F.
Response from Solace Health· Sep 28, 2026
We are so happy to hear that our team member was so supportive and helpful. Thank you for sharing your positive feedback with us!
I have accumulated any number of titles in my lifetime, but “liar” is not one of them! Solace and similar patient advocacy firms have been necessary probably since the inception of this nation because the facts indicate that medical care has been given a license to lie since the 1600’s or so! The medical field is complicated enough without having a hidden agenda of profit as a motivation. Not to generalize, but to sit by and watch Big Pharma and its corrupt buddies infiltrate all levels of society is unsettling and dangerous for the very people who actually survive by the good of medical care anywhere in this world! Over 8 decades I have been alive, but 5 decades have suffered from a system of social injustice that does not allow me to live the live that I am entitled as a human being, please , we are approaching critical mass in this country and we need to stop and think in order to save this world!
By darrell
Response from Solace Health· Sep 28, 2026
We truly appreciate you sharing your profound insights and experiences with us. We recognize the deep concerns you've expressed regarding the complexities within the medical field and the broader societal issues you've observed over many decades. Your perspective on the need for patient advocacy and the challenges faced by individuals within the healthcare system is very important to us. We are committed to listening to feedback like yours as we continue our work.
Absolutely wonderful company
By customer
Response from Solace Health· Sep 29, 2026
Thank you so much for sharing!!
The speed, efficiency and pleasant demeanor of the staff make this worth the time. They actually help and care about their clients. Such a pleasant surprise in this day and age where so few care. Thank you!
By customer
Response from Solace Health· Sep 28, 2026
We are so happy to hear that our team's speed, efficiency, and pleasant demeanor made such a positive impression. It's wonderful to know that you feel cared for and helped!
My Advocate Brianne Keller is such a huge support on my health journey. She very knowledgeable and always helpful with resources and health information. She is a trusted partner and I’m so grateful to have her expertise and connection for my optimal health and well being.
By Leslie
Response from Solace Health· Sep 28, 2026
We are so happy to hear about your positive experience and that your advocate is such a huge support on your health journey. It's wonderful to know she is knowledgeable and helpful.
