Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Annie is the best. She listens and gets things done. I am so lucky to have found her.
By customer
Response from Solace Health· Oct 5, 2026
We are so happy to hear that your advocate was attentive and efficient in assisting you. It means a lot to us that you had such a wonderful experience, and we truly appreciate you taking the time to share your kind feedback!
Turwanda has been on top of my issues. Her follow is on point. Solace has great professionalism with their advocates. You can not go wrong.
By Lynne
Response from Solace Health· Oct 5, 2026
We are so happy to hear about your great experience! We appreciate your kind words and are glad our advocate has provided such professional support and attentive follow-up for you.
The website has many issues. I could not even upload my mothers guardianship papers. I know longer wish too use Solace health. I offered sot send the papers via secured fax or email but that is not option. So you have lost my business and I will NEVER recommend this company to anyone. Customer Service was very condescending about your website issues like I don't know how to upload a pdf or jepeg.
By SylVera S.
Response from Solace Health· Oct 5, 2026
We are so sorry, that's not okay, especially being made to feel that way on top of a real technical issue. Please give our customer service team a call at (240)693-3281 so they can look into this and get your mother's documents handled properly 💚
My advocate is the best
By ImOnU
Response from Solace Health· Oct 5, 2026
Thank you so much for sharing your feedback! We are absolutely thrilled to hear that you had such a wonderful experience working with your advocate.
Liza was very understanding and compassionate. I was having a tough time and felt heard and understood. I look forward to working with her.
By Maureen
Response from Solace Health· Oct 5, 2026
We are so glad to hear about your positive experience! It is wonderful to know that you felt supported and truly listened to during a difficult time. We appreciate your kind feedback and look forward to continuing to provide you with compassionate care.
My advocate was very professional guided me through to get my weight loss meds at a good savings.
By Craig W.
Response from Solace Health· Oct 5, 2026
We are so pleased to hear that your advocate provided professional guidance and helped you secure significant savings on your medications. Thank you for taking the time to share your positive experience with us!
Sarah is wonderful. She keeps on top of everything. She goes above and beyond. I am really lucky to have her as an advocate. Thank you so much Sarah.
By Matt K.
Response from Solace Health· Oct 5, 2026
We are so happy to hear about your positive experience! It is wonderful to know that your advocate has been so dedicated, attentive, and helpful in supporting your needs. Thank you for taking the time to share your kind feedback with us!
She helped with everything I needed or at least tried to help. My doctor wouldn't call her back at any time she called and ask them to.
By Debra D.
Response from Solace Health· Oct 5, 2026
We are glad you enjoyed your experience with our helpful team. We appreciate your feedback and understand how challenging physician communication delays can be.
