Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Kristin is stellar in how she's helping me and guiding me in making care decisions. I am very grateful for her assistance and input.
By Sandra K.
Response from Solace Health· Jun 22, 2026
We are so glad to hear our team provided such excellent guidance and assistance. We appreciate your kind words. 💚💚
Jane Escott has been a wonderful help to me. She has been trying to help me get the stand up powerchair that I need. If I’m able to get it, it will be because of all her efforts on my behalf. I would recommend Solace to anyone who needs their voice heard!
By customer
Response from Solace Health· Jun 22, 2026
We love to hear this! Fighting for the equipment you need and making sure your voice is heard is exactly what our advocates are here for. Thank you so much for sharing this and for recommending Solace to others 💚
I have been having trouble walking any real distance without pain and shortness of breath. I have Medicare and Medicaid but I think they make the paperwork difficult on purpose so that it is very hard to get approved. I was shopping for a mobility scooter when an ad came up from Solace. I figured what do I have to lose? I contacted the company went through the initial interviews and got assigned an Advocate. To my surprise within 3 weeks I had a scooter! In addition, the Advocate is constantly helping with all sorts of other things from understanding my meds assisting with Medicaid issues.
By K. F.
Response from Solace Health· Jun 22, 2026
This is exactly the kind of story that reminds us why we do what we do. We are so glad you took that chance and we look forward to continuing to support you with everything ahead. Thank you so much for sharing this 💚
My advocate is always on top of things. I have been in the hospital two times and we just started. I’m very pleased to have the service to help me.
By Constance J.
Response from Solace Health· Jun 22, 2026
We're so glad our service is helpful during such a challenging time. Jeanalee sounds amazing! We appreciate your kind words. 💚 💚
My most recent appointment was suddenly cancelled last minute without warning or a reason and nothing new was planned for and my advocate is not responding to texts .
By Aspen W F.
Response from Solace Health· Jun 16, 2026
Hi Aspen, thank you for alerting us of this issue. We are incredibly sorry that your appointment was cancelled last minute and for the lack of immediate response to get you rescheduled. We've looked into this issue and see that your previous advocate did need to step back, and that you've now been placed with a new advocate. We hope that your transition is smooth and are here for any other feedback.
My advocate has been wonderful.
By D.B. L.
Response from Solace Health· Jun 22, 2026
💚 💚 💚
Brenda is very dependable caring person. She does her job very well, love having her as my helper and friend.
By customer Glynda H.
Response from Solace Health· Jun 22, 2026
We are so glad to hear such wonderful feedback about Brenda, she sounds wonderful!! Thank you for sharing!
Very professional and helpful
By Anthony
Response from Solace Health· Jun 22, 2026
We are so glad you had a positive experience. Thank you for your kind words and valuable feedback.
