Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Audrey is a great listener! Asks how health is doing and working on our goal. Gives suggestions to help with handicap. Look forward to call every week. If goal is attained will be 5 stars.
By Garry B.
Response from Solace Health· Jun 16, 2026
We're so glad to hear that the support provided is helpful and that you look forward to your weekly calls. We are confident you'll reach your goal.
If he went as a expected and very courteous and helpful and honest, what else should I expect?
By tom
Response from Solace Health· Jun 16, 2026
Thank you for the review, Tom, we're so happy to hear that we met expectations for you!
My counselor has always been helpful and she was caring about my situation.
By JEANETTE C.
Response from Solace Health· Jun 16, 2026
Thank you for sharing this, we hope to continue to support you for as long as you need it.💚
Geisy Hernandez has been very consistent with helping me navigate thru this complex process. I feel confident when collaborating the ins and out on what to do next going forward.
By Olga
Response from Solace Health· Jun 16, 2026
We're so glad to hear you feel confident and supported through the process. We appreciate your positive feedback!
After delaying my phone appointment with a Solace doctor that was scheduled for 5:00pm, by 5:30, my appointment was cancelled and I was told to reschedule for another day! Solace should change their name to Distress.
By Michael E.
Response from Solace Health· Jun 16, 2026
We sincerely regret the inconvenience and frustration caused by your cancelled appointment and the negative experience you had using Solace. We understand how disruptive this was and are reviewing our scheduling process to prevent future occurrences. Thank you for your feedback.
Kaitlin Standley is my Solace advocate and she is the best representative from any company that I have ever had the pleasure of working with. She is very knowledgeable and committed to helping me through this difficult time and I would recommend her for anyone who needs help Thank You
By Timothy G.
Response from Solace Health· Jun 16, 2026
We are so glad to hear of your positive experience and appreciate you sharing your kind words. We are always here to help.
A compassionate advocate who goes above and beyond to get me appts with providers
By Lexi
Response from Solace Health· Jun 16, 2026
We are glad to hear our advocacy helped you. Thank you for your kind words.
My request to cancel my appointment, and reschedule, was expeditiously handled.
By MsEllen
Response from Solace Health· Jun 16, 2026
We're glad we could help with your appointment. Thank you for your kind words!
