Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,334 reviews
Solace HealthSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Healthcare is confusing, exhausting, and nearly impossible to navigate. Solace provides you with an advocate who takes on the toughest parts of the system, so you don’t have to do it alone. Solace advocates find doctors, keep providers coordinated, fix insurance issues, and handle the paperwork that gets in the way of care. We'll pair you with a dedicated advocate who supports you one-on-one for as long as you need help. Advocates bring an average of 16 years of experience, and they've helped over 200,000 patients and families nationwide. All it takes to get started is a quick intake call. One of our licensed physicians will get to know your healthcare challenges and pair you with an advocate who's the right fit for your care.
Solace Health (solace.health) has 1,334 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,334 approved reviews, newest moderated first
Jamaa is the best. He does so much for me. I couldn’t do all of this without him. I believe that he is definitely looking out for my best interest. So 5 stars for JAMAA!!!
By Marc S.
Response from Solace Health· Jun 22, 2026
Five stars for Jamaa is right and we could not agree more! Knowing that he is showing up for you every single day and that you feel truly cared for and supported means everything. Thank you so much for sharing this 💚
Polite and courteous
By Levi C.
Response from Solace Health· Jun 22, 2026
Thank you for sharing Levi!
with all the pitfalls, and layers of requirements in todays medical world, I believe there is a real need for this advocacy service. Unfortunately, when I signed with Solace, I was assigned an advocate that after few phone calls with me, developed a medical problem herself. I never heard any more from Solace. It is a shame. there is a need. I have a need for an advocate.
By Jay A.
Response from Solace Health· Jun 22, 2026
We are truly sorry this happened to you. That is not the experience you deserved, we should have been more on top of this- we are going to request more information so we can have the customer service team reach out to you as soon as possible.
Advocate was very helpful and helped me in anyway she could . Valarie is very nice
By Cindy H.
Response from Solace Health· Jun 22, 2026
We're glad your advocate was helpful! Thank you so much for sharing, Cindy!
Williams‘s been very helpful with me. I have trouble communicating on computers. She’s made it easy for me to understand I would not know what to do without her help and hopefully everything will pay off and I’ll get the assistance. I’m trying to get again. Thank you for having such a great employee.
By Robert L.
Response from Solace Health· Jun 22, 2026
We are so happy to hear about your positive experience and that Williams was able to provide such helpful assistance. Thank you for sharing your kind words. 💚💚
Seems to be much talk but no results, sorry to say.
By Paul O.
Response from Solace Health· Jun 22, 2026
Paul, we are sorry to hear that this was your experience. Please give us a call at (240)693-3281 and our customer service team will make sure you are connected with the right person right away to get things actually moving for you 💚
The Advocate She Cares!
By Andy
Response from Solace Health· Jun 22, 2026
💚💚💚
my worker is very caring and knowledgable
By Linda
Response from Solace Health· Jun 22, 2026
We love to hear that, Linda! 💚
