Good service
Good service
By Nora P.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
224 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Soft Textiles is one of the most trusted sellers in the U.S which offers a wide variety of high-end quality products that are specifically designed to meet customers' needs. Purchase innovative products from our Home, Towel, Kitchen, & Care Line.
Soft Textiles (softtextiles.com) has 224 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
224 approved reviews, newest moderated first
Good service
By Nora P.
I thought I ordered 2 packs of the red potholders but when they came there were 2 packs of multi colors. I needed the red for Christmas gifts 🎁 They look very nice just not what I needed. Thank you
By Emily D.
The product was fine, but I have to return due to size. The issue I have is that the return process is not easy. Return couldn't be processed online and had to contact the company to find out how to proceed. I was told to just send back to the original address and I would receive my credit. Now I need to package, take to a shipper, etc. Very inconvenient.
By Sandy F.
Great ..very happy with your company.....thank you...great service....
By Nicholas B.
Quality items, super fast shipping, items as promised.
By Susan John S.
They Are Very Absorbed Very Happy With Them
By Delilah
The helpful delivery updates.
By Kathy R.
I received my towels in record time, That was great!!!
By Vita H.