Highly recommend
Easy to use. Great customer service.
By Emma C.
Response from Softorino· May 6, 2026
Thanks Emma. Short and sweet — appreciate it!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
459 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Softorino (softorino.com) has 459 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
459 approved reviews, newest moderated first
Easy to use. Great customer service.
By Emma C.
Response from Softorino· May 6, 2026
Thanks Emma. Short and sweet — appreciate it!
As I had had a trial before and forgot about it, I couldn’t have another so they suggested I use a different email, which I did. Submitted the new email and all OK and was able to have another trial.
By 947lanham
Response from Softorino· Mar 21, 2026
Hi! Glad we could help you get back into the trial. Thanks for giving it another shot. If you need anything while using it, just reach out.
Terrific customer service! I'm very impressed with the very quick response and efficient resolution. I'm very appreciative of the help. Softorino is an excellent company!
By Brian A.
Response from Softorino· Mar 21, 2026
Hi Brian! Really appreciate this. Happy our team could help you quickly. Thanks a lot for the kind words.
Every time I faced installation challenges, they responded immediately to help me out.
By Hani M.
Response from Softorino· Mar 13, 2026
Hi Hani, Really glad our team could help you get past the installation issues. Thanks a lot for the kind words. If anything comes up again, just reach out.
Softorino's Waltr is wonderful and works like a charm and the company's responsiveness to user queries is top notch.
By saundra F.
Response from Softorino· Mar 13, 2026
Hi Saundra, Love hearing this. Glad WALTR is working great for you. Thanks for the kind feedback.
They worked to get back to me for a billing issue. I like that.
By Jace S.
Response from Softorino· Mar 13, 2026
Hi Jace, Thanks for the review. Billing issues are never fun, so I’m glad the team could get it sorted.
My issue got resolved quick and easy. Have been using their product (WALTR PRO) for years and cant live without it
By Dave L.
Response from Softorino· Mar 6, 2026
Hi Dave! Love hearing this! If you’ve been using WALTR PRO for years, that means a lot to us. The goal was always simple… make file transfers to iPhone actually easy. Really glad the issue got solved quickly. Thanks for sticking with us!
The activation key given didn’t work in putting the apps into service. I kept getting an error message after entering the key. I sent several emails to the 24/7 tech support but got no replies. Several days later they finally sent an email saying everything had been reset. I was now able to activate any use all of the apps. Apparently getting customer problems fixed is not a priority for the 24/7 tech support. BUT, when it came time to purchase the license and apps, payment went through fast and easy. No error messages!
By Paul
Response from Softorino· Mar 13, 2026
Hi Paul, Sorry you had to deal with the activation issue and the wait. Glad everything is working now. If anything like this happens again, please reach out to our support team at [email protected], and we’ll take care of it.