great response time and solution…
great response time and solution oriented.
By Edward
Response from Softorino· Jun 8, 2026
Thanks, Edward! Appreciate it!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
459 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Softorino creates the best software and easiest iTunes alternatives for pushing music, videos, books, ringtones & more into iPhone.
Softorino (softorino.com) has 459 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
459 approved reviews, newest moderated first
great response time and solution oriented.
By Edward
Response from Softorino· Jun 8, 2026
Thanks, Edward! Appreciate it!
The turnaround time on my issue was extremely fast. The problem was resolved almost immediately.
By Harold D.
Response from Softorino· Jun 8, 2026
Thanks, Harold! Appreciate it!
Top service, top product !
By Hans D.
Response from Softorino· Jun 8, 2026
Thanks, Hans! Appreciate it!
I am very satisfied with the customer service. When I had a problem. They responded immediately and always helped to solve it. I would like to thank the entire team from Softorino
By Radek H.
Response from Softorino· May 26, 2026
Hey Radek! Thanks for your kind words. This means a lot! 🙏🏻
Excellent and immediate assistance
By Les N.
Response from Softorino· May 26, 2026
Thanks, Les. Glad the team got you sorted fast.
The support team understood the issue and were able to solve the problem through methodical analysis of the issue. They were also patient with a none techie.
By Robert B.
Response from Softorino· May 26, 2026
Robert, thanks for this. Patience is a non-negotiable on the support side, especially when the issue is tricky. Glad the team got to the bottom of it with you.
Quick response that resolved my issue.
By Curtis T.
Response from Softorino· May 26, 2026
Thanks Curtis. Glad it got resolved quickly.
I've been a client for many years and everything has been perfect. Their software (the one I use is Waltr 2) really helps me organise my videos on my iPad, and every now and then I change computer and need to move my license, which means I need to email them to ask them for help, and they always respond immediately (the last time this happened was yesterday). Thanks!
By Se
Response from Softorino· May 11, 2026
Hi Se! Thank you so much for your thoughtful review and for being our loyal customer! 🙌