SoccerProReviews of soccerpro.com

Place order 3 weeks ago - got a confirm that the order was placed. Then no email follow up to notify order was shipped. Have called dozens of times - no answer. Have sent 5 emails - no answer.

All these 1 star reviews are on point. They don’t respond to emails, No updates on order from their side for weeks, call them and it goes to voicemail but it’s full!?! Do not waste your money and time

NEW INFO: Package arrived. Never was able to get through to company, nor was I given any shipping info. Placed an order for gift jersey for my grandson. Cannot find out the status (3 emails and hours on hold through their phone hotline). NO RESPONSE AT ALL. After reading other similar reviews and experiences, it appears this company is not legit.

They don’t respond to emails. Weeks have gone by. No shipment, no response to emails, no way to leave voicemail and no one answers phone. Might be a fraud. Stay clear.

If there was a way to give 0 stars I would. Website states you will receive orders within 10 business days. I have waited over a month, and by the way the site never let me know that the shipment was delayed, and these were gifts for my son's birthday that never arrived. They would not offer me a discount or do anything for the inconvenience. Will NEVER order from them again and I highly suggest others go elsewhere. These are expensive jerseys and really terrible customer service and experience.

I wanted to write these guys a positive review since there are a lot of negative reviews on here. I placed an order from them as one of the other websites I was ordering from had repeatedly sent me the wrong item. I received exactly what I ordered in a timely manner from SoccerPro. My only complaint was I didn’t get a shipping update about it until I sent them an email asking for it (two business days later). They replied thoroughly and were super helpful. I actually found out that my order had been shipped the day after I ordered. I would order from them again if they had what I wanted. They dispatched my order immediately and it arrived 3 business days later.

The worst company I have ever worked with.

I placed an order for a brand new pair of adidas soccer cleats $240 price tag on May 26, 2022. They shipped it through UPS but it was handed over to USPS and USPS took the final delivery part for some reason. The problem is that I never received the product even though USPS marked it as delivered. I sent them email asking for a help regarding the situation twice(May 29 and Jun 1) but they would not even bother answering me back(today's date is Jun 5th), which means this missing package issue has ben on going for more than 2 weeks but they wouldn't even care. Considering that they mentioned one of their business core values as "Strive to create the most unique soccer experience online", I am afraid that they are not taking it serious.