Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
26 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SoccerPro is ready for your soccer season. For the soccer fan or soccer player we have the gear you need! Find the best soccer cleats, soccer balls and soccer equipment from the biggest brands like Nike, adidas, Puma and Kwikgoal.
SoccerPro (soccerpro.com) has 26 customer reviews on The Fair Hearing, with an average rating of 2.3 out of 5.
Showing 16 reviews with 1 star · Clear filters
Please do not buy from this company, SoccerPro. I made the mistake of ordering from them because it was cheaper than Nike and/or other stores. The soccer cleats did not fit my son, and now I cannot find a way to return them, these people never answer the phone and there are no clear trustworthy instructions on how to return them.
By Ruben P.
if I could give zero stars I would i ordered a shirt in January, they were CLOSED for almost a month , seriously, no kidding! if it wasn't that my grandson wanted this top I would never have ordered under these circumstances I have an email from the company dated 18th Jan which has a link that said for jerseys they usually take 3 days. when I contacted them.today 19th Feb A MONTH LATER asking when I might get the shirt they very cheekily said delivery takes from 5 to 21 days! THIS IS COMPLETELY UNACCEPTABLE, ZERO CUSTOMER SERVICE, AVOID AT ALL COSTS YOU HAVE BEEN WARNED!
By Myra M.
The customer service is atrocious. I have called, left messages, sent emails. No one answers calls, return messages, or answers emails. I would highly recommend shopping elsewhere. I am starting to question whether or not they are a legitimate company. I ordered a pair of cleats for my son that were too small. I just wanted assistance with an exchange. Because of literally no customer service, I ordered another pair, and returned the others. I am beginning to think that I am not going to be reimbursed for the first pair I bought.
By Genesee County Sheriff's O.
I placed an order and paid $30 for it to get to me in 1-2 days. It’s been 10 days and no update on order and what I ordered has not arrived. I’ve called over and over and left messages. No one has returned my call.
By Danielle M.
BAD QUALITY CLEATS. WORST SHOPPING EXPERIENCE AND TERRIBLE CUSTOMER SERVICE. THEY DONT CARE LOSING CLIENTS, THEY PREFER MONEY THAN GOOD CUSTOMER SERVICE.
By Diana
Item didn’t arrive after two months of waiting, calling, emailing. Met with stone cold silence. Scam.
By Nick
received defective product, no response from customer service to fix issue. avoid this company at all costs
By paul
This website is just completely horrible and unprofessional and I couldn’t wait to write a horrible review on them because I have not heard ones from any staff in regards to my order! These guys are fraud and I am going to dispute my merchandise from you guys! I have never had the most unpleasant experience with a vendor! I want my money back now! I have it documented all my emails that I have sent to you. I have even recorded the phone number you have listed as you can’t even leave a message. I can’t believe you would steal from people over the holidays. You guys are crooks.
By Nadia V.
