Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
68 reviews
altLINE by the Southern Bank CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Founded in 1936, The Southern Bank has served as a reputable and reliable community lender in its Northeast Alabama footprint for over 80 years. While working locally with small and medium-sized businesses, The Southern Bank recognized the consistent need for non-traditional commercial lines of credit. In response, The Southern Bank developed altLINE, an Accounts Receivable based financing platform for commercial customers.Operating within an FDIC insured and state regulated bank, altLINE provides customers the flexibility of an independent financing company with the cost advantages and service people expect from a community bank. altLINE partners with commercial bankers, accountants, business advisors, and other intermediaries nationwide to deploy its specialty lending capabilities wherever it may be needed.To learn how we can help your business or client, contact us today.
altLINE by the Southern Bank Company (sobanco.com) has 68 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
68 approved reviews, newest moderated first
ATLine has been a reliable and supportive partner in helping us manage cash flow through factoring. The team is responsive, easy to work with, and truly understands the needs of a growing business. We’ve had a smooth experience from onboarding to funding.
By Marsha
I never write reviews. I'm willing to share our overall experience regarding The Southern Bank Company. Their service has been impeccable from the beginning. Our "Operations Manager" (OM ) is very knowledgeable, skilled and professional all while being courteous and friendly. When the need arose our OM was prompt with the solution. I receive a follow up call after every business transaction. So far everything about The Southern Bank Company has been beneficial to our company. We made the right decision in choosing The Southern Bank Company with our business needs. I highly recommend!!
By DeAn T.
There are so many positive things to discuss that I’m not sure where to start! I have been using Southern Bank to factor our invoices for almost three years now, and I have yet to be let down. They are extremely responsive, professional, and offer great rates. I have worked with several individuals on their team and have never been disappointed. As a small business, we would not be where we are today without them! A few years ago, we had a large client declare bankruptcy, but the bank went above and beyond to protect us from any financial repercussions. I can personally attest that the treatment you receive from Southern Bank goes well beyond what most banks offer in their client relationships. If you are looking for invoice factoring, I encourage you to start with Southern Bank. You will not be disappointed, I promise!
By Mark
The Southern Bank has been wonderful and has met and exceeded all of our expectations! We recommend all small business needing cash flow to use their services.
By MOHAMED W.
Excellent company to work with. Fast turn around for funding and highly communicative. They continue to work within our specific needs as a business, and have been a very valuable asset to us, and our growth as a company overall. I highly recommend!
By Barron S.
Working with The Southern Bank has been amazing!! The staff are all very thorough, knowledgeable and eager to assist at a moments notice. The Portal is user friendly with real time reporting that covers all our needs. Again, we cannot say enough about the staff at Southern Bank, they are all very kind, friendly, and attentive.
By Deena W.
Great one on one feedback and response turnaround from Mildred Glaze. She's always available and ready when I need support.
By Otisha S.
The Southern Bank Company has significantly improved our cash flow situation. Before partnering with altLINE, we frequently struggled with extended customer payment terms and faced regular cash shortages. Their support has been crucial to our survival and success!
By Kerry P.
