SO2GO USAReviews of so2gousa.com

Despite multiple attempts to make contact with ANYONE in your organization, I was unable to correct the error in shipping address. As a result, I did not receive the product I tried to order, and have disputed the charge with my credit card provider. I did not receive product, and you will not receive payment.

Received the "wrong product", even though the packing slip said it was ! Used "chat" and got not response... Tried email contact on ur website TWICE, and " postmaster" said that ADDRESS DID NOT EXIST... Charge was made to my credit card for the product I ordered. Since I did not receive that product, I feel I am entitled to a REFUND or the product I ordered !!!!

I ordered 36 liquid sachets of SO2GO. I did not receive the right product. I opened it and discovered that they identified my order as liquid sachets and it was actually dry pellets of something. I had completely run out of my packets so used one of the dry packets and it destroyed my entire bottle of wine. I contacted the company several times on FB messenger and by e-mail. I also tried several times to call them. The were happy to take my money but have refused to answer any of my attempts to get resolution. This company is dishonest and not trustworthy. I will not recommend this product as it is a scam. I have used it for years in the past, however it has changed and is horrible. Disgusted customer, Karen Turowicz Karen Turowicz

I received an order confirmation and a tracking number, but the tracking number just says the label was created. USPS has never received the package and neither have I. I have tried to call and email and have received no response.

My order was reported as delivered and I never got the product. Too bad

I still haven't received the product and still haven't heard from anyone about it