Great job great help
Great job thank you for your help
By customer
Response from Snap Mailbox· Sep 23, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
621 approved reviews, newest moderated first
Great job thank you for your help
By customer
Response from Snap Mailbox· Sep 23, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Very fast and straight to the point
By customer
Response from Snap Mailbox· Sep 15, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Really just want to save people a big hassle, headache. I've reached out to them about my missing mail for 2 weeks almost everyday Mon-Fri the amount of stress this has caused me is unbelievable they tell me numerous days to rest assured we will contact our processing facility, post office and see what the issue is... never received an update after the sweet talk.. !!!!VERY IMPORTANT!!! THE ADDRESS PROVIDED TO A CUSTOMER IS NOT THE ACTUAL ADDRESS WHERE MAIL GETS SCANNED ETC ETC... GETS RESHIPPED TO TEXAS FACILITY...ONE PEICE OF MAIL WILL TAKE ANYWHERE FROM 10-16 DAYS TO REACH YOU ON YOUR VIRTUAL INBOX VERY IMPORTANT!!! AM A 69 OLD MALE WHO EXPECTS IMPORTANT MAIL TO KEEP UP WITH MY LIFE THIS HAS TOTALLY MADE LIFE HELL FOR ME AND THERE'S NO ACTION BEING TAKEN SERIOUSLY TO FIND THE WARE ABOUT OF MY MAIL I CANT DO ANYTHING AT THIS POINT BUT TO "REST ASSURED".
By Coloradozeroseven
Response from Snap Mailbox· Sep 16, 2022
We see how this has impacted you and are working diligently to receive your items. In our communications you will find the latest details and I will work closely with you to resolve this.
Awesome fast responses!
By customer
Response from Snap Mailbox· Sep 7, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Awesome service. great experience.
By customer
Response from Snap Mailbox· Aug 26, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Fantastic customer service. Rep was responsive and prompt at resolving issue.
By customer
Response from Snap Mailbox· Aug 26, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Earl responded fast! He asked if I wanted a survey, asking for consent is always a plus for me.
By Mary
Response from Snap Mailbox· Aug 25, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Very easy process with great customer service...
By customer
Response from Snap Mailbox· Aug 23, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!