Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
Snap MailboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
621 approved reviews, newest moderated first
spoke to someone without having to wait, person was knowledgable
By customer
Response from Snap Mailbox· Oct 31, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Rue is amazing, very patient and answered all my questions
By Bryan
Response from Snap Mailbox· Oct 25, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Resolved an issue with payment and clearly explained what happened (storage fees) and how to prevent a recurrence.
By jay
Response from Snap Mailbox· Oct 25, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Snapmailbox has replied to my inquiries about storage fees right away. They were able to remedy my situation and refund any fees for storage that were unwarranted. I appreciate their willingness to make things right for the customer.
By Sal F.
Response from Snap Mailbox· Oct 27, 2022
Hello Sal, We completely understand where you are coming from, and we will be helping you in every possible way. Kindly reach us using our live chat feature in your account, or you can call us at +1 877-214-0121, and I'll be available to help.
Very nice experience working with them. Really appreciate there service
By customer
Response from Snap Mailbox· Oct 18, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
They answered and solved my issue very quickly. Good job!
By MA
Response from Snap Mailbox· Oct 17, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
I recently called in and a nice rep Rue assisted me with my issue regarding a refund. He listened to my concern and made the adjustment accordingly. He also provided additional information that will assist me moving forward. Thank you for making this a smooth process.
By Patrice W.
Response from Snap Mailbox· Oct 18, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Rue was very knowledgeable and professional, overexceeded my expectations!!
By Laydia B.
Response from Snap Mailbox· Oct 18, 2022
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
