Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
Snap MailboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
621 approved reviews, newest moderated first
Very helpful, knowledgeable and eager to assist.
By customer
Response from Snap Mailbox· Oct 30, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Easy to use, intuitive interface and great customer service.. I'll sign up again when I need a remote mailbox in the future!
By PW
Response from Snap Mailbox· Oct 24, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
I was having a lot of issues in the platform until Jessah helped me over the chat and by phone. She understood the urgency with which I needed my documents scanned and she made sure that my approvals went through expedite. Thank you Jessah!
By ALDO T.
Response from Snap Mailbox· Oct 23, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
After experienced the first time of forwarding mails to my home .I'd like to give Snap Mailbox five star. They have answered all the questions I had & solved the problems I met during the process of my very first time foward request,which made me feel their staff & service are so polite, patient, and professional. Highly recommend to anyone.
By David L.
Response from Snap Mailbox· Oct 19, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Very helpful.
By customer
Response from Snap Mailbox· Oct 18, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Jessah provided the best customer service I’ve received on the phone thus far. She was very knowledgeable and showed patience while explaining every step by step detail.
By customer
Response from Snap Mailbox· Oct 17, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Very professional, had patience with me, and got my problem solved
By Andres A.
Response from Snap Mailbox· Oct 17, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Grace provided amazing customer service. They handled my issue quickly and efficiently. This service ensured that I will remain a customer for another year.
By Megan
Response from Snap Mailbox· Oct 17, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
