Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
621 reviews
Snap MailboxSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SnapMailbox was borne out of the desire to improve the virtual mailbox space giving the customers what we wanted - flexibility and reasonable pricing. We wanted to be able to access all of our mail online from anywhere in the world while using a real, private and secure street address and figured others did too.
Snap Mailbox (snapmailbox.com) has 621 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
621 approved reviews, newest moderated first
Great customer service, friendly and kind, very efficient
By customer
Response from Snap Mailbox· Nov 15, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Quick service, a lot easier than what I thought it would be. Stress free process
By Will
Response from Snap Mailbox· Nov 8, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
I was helped by the customer service representative named Gracie. She helped me clear up some confusion I had about Notary and was able to advise me further into getting my account approved so I can view my mail. Thanks again to Gracie from Snap Mail :)
By Sham
Response from Snap Mailbox· Nov 7, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
My agent was very patient and was able to assist me 100% satisfaction.
By customer
Response from Snap Mailbox· Nov 6, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
He was friendly and professional. Thorough and knowledgeable.
By Domoneque E.
Response from Snap Mailbox· Nov 3, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Always customer first mentality amazing to deal with
By customer
Response from Snap Mailbox· Nov 3, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
I received A1 customer service, my agent was friendly and patient. She offered me other products and explained really well what benefits I could recieve. Thank You Jessah
By Love L.
Response from Snap Mailbox· Nov 2, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
Grace is a fantastic customer care person, passionate about helping the customer. She was able to solve my problem seamlessly. Very professional and polite all through our conversations. She comes highly recommended.
By Debo A.
Response from Snap Mailbox· Nov 2, 2023
Thank you for your awesome feedback! We're just making sure that we are providing the best service to each and every customer in SnapMailBox!
