Saturday, November 7, 2026 · Customer reviews of US businesses
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86 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Established in California, Snapcycle was founded by a team of young and fun-loving e-bike enthusiasts. We incorporate the latest technology into our ebikes, offer great functionality to our customers, and most importantly, keep our ebikes at an accessible price point for everyone. We believe our ebikes have an amazing price-performance ratio in the market. We hope you'll love them just as much as we do!
Snapcycle (snapcycle.com) has 86 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 53 reviews with 5 stars · Clear filters
The videos of people test driving the SnapcycleR1. The assembly was very easy with the video instructions. I am enjoying my SnapcycleR1. I weigh 210 lbs. and the R1 made the steep hills easy to go up.
By RUDY E.
Stand up company very pleased with everything love the bike so much 🙏
By Jonny J.
The Snapcycle R-1 step thru e-bike is awesome! I got this bike 3 weeks ago and have ridden it every day except for 3 rainy days. It has solved my transportation issues getting around my congested city. Its fast ,sturdy, sharp looking and fun. I would have bought one sooner if I knew more about them. A great investment for under $1,500 . 👍 Ernie
By Ernie
Response from Snapcycle· Sep 14, 2023
Ernie, we are so happy to hear that you are loving your new Snapcycle R1 Step Thru! We hope your review will help convince more people to give up their car for these short trips for shopping or work. Together we can all help reduce pollution and road congestion through the use of electric bikes. You are to be commended!
Customer service is outstanding! I accidently ordered the wrong bike and when I noticed it, they were right on top of it. They had the bike returned by Fed ex and my new one was in its way. The whole purchase process was a breeze! I would definitely recommend to anyone looking to purchase an e bike.
By Mark P.
Response from Snapcycle· Sep 2, 2023
Thanks for the kind words, Mark. We all make mistakes, and we were glad to help fix this issue quickly for you. Enjoy your new Snapcycle!
Great website,excellent description of product I ordered a Snap cycle Pegasus for my wife, she loves it. Great design and very durable,Love the adjustable handlebars.I always look at the design of things I buy and the welds on the frame are top notch, you guys did it well. I made a mistake and ordered a long range bike for myself from another company that advertised they were from California and my bike was shipped from New Jersey never again, any future purchases will be from Snapcycle, thanks again for the quality, ''oh''did I mention the other companies bike cost me $400.00 more. Thanks again Rob and Karen Desha.
By Robert D.
Snapcycle owners This is the Bearded Quality Engineer I just unpacked and assembled the New Rev of the Snapcycle R1. I will be putting together a video on youtube about this R1 rev. soon. But for those wandering about what Snapcycle did with all of our suggestions? Well, they took notes and used a great deal of them (especially when related to safety). 1. Handlebar Stim is now adjustable, no more one size fits all. 2. The frame in the Rear Swing Arm has been is Stamps and Welded for more tensile strength (withstands more weight). 3. Hydraulic Breaks (front and back). 4. Electric LED Integrated Taillight / Breaklight. 5. The Packaging is rock solid now. The box is in cognitive, pretending to be a large screen TV. THINGS TO NOTE: The nose of the seat is so long that (if you are a shorter stature person) the lowest portion of the High-Bar is not usable to rest you private parts over. Keep this in mind when ordering your bike. Although the High-Bar offers more tensile strength for us heavier built people, it also present an obstacle for those of us that are short in stature. The handlebars on th R1 High-Bar are different then the handlebars on the R1 Step-through. Review the pictures for Visual Aspects. At some point in the near future I will contact Snapcycle about reviewing the R1Stepthrough Enjoy your ride The Bearded Engineer
By Joseph A.
ORDERING IS SO EASY! WE LOVE OUR NEW BAGS FOR OUR BIKE!
By Kristen J.
Great customer service. Had the bikes to my door within 7 days of ordering. Easy setup well packaged. Still early but no issues after 50 mi of riding. Price is good for a mid level bike that rides well on pavement and dirt roads not sure about heavy off roading.
By Darren
