Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
603 reviews
Snagged & BaggedSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Snagged & Bagged is your premier destination for luxury fashion at outlet prices. With a curated selection of premium designer items from renowned fashion houses, we offer unbeatable discounts on a wide range of products, from apparel and accessories to footwear and more. Whether you're looking for timeless classics or the latest trends, our online outlet provides the perfect blend of quality, style, and savings. Shop with confidence and elevate your wardrobe with sophistication without breaking the bank, only at Snagged & Bagged.
Snagged & Bagged (snaggedandbagged.com) has 603 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
603 approved reviews, newest moderated first
I’ve had nothing but great experiences so far! Customer service is superb! Interface is user friendly.
By Kate B.
Response from Snagged & Bagged· Apr 30, 2025
Thank you so much! We're thrilled to hear you've had a great experience and that our team and site have made things easy. We truly appreciate you!!!
VERY Delayed Shipping. Placed my order on the 19th and today is the 25th with still no updates as to when my order will ship or what is going on? I've tried contacting via multiple routes with no response. We are not in a holiday season, there are no hurricanes or extreme weather events occurring so it's ridiculous that I can't even get an e-mail back. I'm waiting for basic information. ETA: I was refunded and given an explanation. Not a great experience overall. The issue is that no one reached out to me before I tried contacting through multiple avenues. A quick "sorry for the delay and we're working on it" email would've gone a long way.
By Yasmina D.
Response from Snagged & Bagged· Apr 30, 2025
Hi Yasmina, we’re really sorry for the delay and lack of communication around your order—that’s not the experience we want for anyone. You’re absolutely right that a simple update would’ve gone a long way, and we regret missing that chance to reassure you. While we’re glad we could issue a refund and provide an explanation, we understand it doesn’t make up for the frustration. We truly appreciate your feedback, and we hope we’ll have the opportunity to make it up to you in the future! Please don't hesitate to reach out!
I have been wanting these Free People Mary Janes for over a year, but didn't want to pay the high price. I was thrilled to find them at a great price at Snagged & Bagged!
By Teresa B.
Response from Snagged & Bagged· Feb 20, 2025
Thank you so much! Be sure to check back often as we add new items :)
Got sent used and broken sunglasses. Scam site selling used merchandise.
By John D.
Response from Snagged & Bagged· Feb 20, 2025
Hi John, We tried to call and sent emails, but were unable to reach you. We apologize that the glasses were damaged in transit and have processed a full refund.
Updated Review: the wrong item originally arrived and I was a little upset and disappointed. I had never used this company and worried I may be out of luck in not receiving my order. However, they quickly contacted me back and sent me a return label for the incorrect order and asked if I preferred a refund or the original order (if they could locate it) I asked for a refund as I was hoping to have the shoes for a trip I was about to go on. They promptly refunded me and offered a discount on my next order. Although I was originally disappointed in not receiving the shoes I ordered, I am pleased with their quick response, professionalism, and remediation. And even though my order wasn’t correct the shipping time was very fast. I plan to try again and order another time once they have another pair of Birkenstocks in my size in a style I like.
By Laci P.
Response from Snagged & Bagged· Feb 20, 2025
Thank you so much for allowing us to correct this mistake. We truly appreciate your patience and understanding and hope to help you in the future!
Honestly was a little skeptical because I had never heard of this website before. Was looking for a very specific pair of shoes, and they had them. Decided to bite the bullet and buy them and I am SO happy. Shipping was quick, product is exactly as described and was cheaper than most places I found them. I don't ever think I've left a review, but I had to after this experience. 10/10
By Megan
Response from Snagged & Bagged· Feb 20, 2025
So happy you snagged a great deal!!
Was looking for a jean, found it on your site for a great price! it came timely, wrapped and boxed beautifully. I will definitely go to your site again!!
By LaineyNJ
The shoes I purchased are incredible. I have barely taken them off. The prices cannot be beat. Will be using snagged and bagged for all my future shoe purchases. Thank you!!!
By Eric G.
