easy to navigate
site was easy to get around looking at all the different cabins
By Robert
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
700 approved reviews, newest moderated first
site was easy to get around looking at all the different cabins
By Robert
Everything was wonderful. The cabin was exactly what we expected. The view was wonderful. Only problem was the pool table was looped sided and we was unable to play but we found other fun.
By Tracia
They were great-handling everything very professionally.
By Rick
We haven't been to the cabin yet the reps on the phone have been very friendly and helpful.
By Patricia
Very polite, explained everything well, quick and easy. Would call again and reserve.
By Billie M L.
Very easy to book cabin online.
By Patton
Although the cabin was exactly as described, the location is nothing like expected. We brought our 2 young children expecting to take them down by the river while we fished and let them play outside while on our vacation. The access to the river is so steep that I could barely make it down myself let alone take the kids or my wife with me. When you walk out the front door you are greeted by an extremely busy highway that is no more than 20 feet away with absolutely no front yard to allow playing. The noise from the highway is easily heard from any room in the house all hours of the day and night. If your planning a vacation where you and family want to stay in a cabin all day and night and listen to traffic then this is the place. If you want to enjoy the country and peace and quiet and get the true feel of the smokies then this isn't for you. My suggestion is if you come and want to get you and your family to the river bring hiking boots and a repelling rope.
By Wesley
Thank you for the rental being quick, no hassle . Cannot wait to enjoy our vacation !!
By Vickie