Cabin was so cute!
Loved the cabin, would stay again. Very quaint and comfortable. Office staff was very nice and the free ticket passes were a nice bonus
By Shelly
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
700 approved reviews, newest moderated first
Loved the cabin, would stay again. Very quaint and comfortable. Office staff was very nice and the free ticket passes were a nice bonus
By Shelly
Booking my cabin in Gatlinburg,TN was easy and I look forward to my family gathering on Thanksgiving!!
By Dollie
Great Service!!!
By Eric
First time staying can't for the experience
By Alica
My only dealings with this company was to reserve a condo. The reservation process went smoothly. After I stay in their property, I can give a better review of the agency
By David
Lots of hoops and rules. But Very helpful.
By Garland
Have been traveling to Pigeon Forge for several year. Seem to always find best deals with Colonial. The staff is always kind and very helpful. Makes the process of making reservations very easy.
By Barbara
Beautiful cabins, very clean and easy directions to follow to get to cabins. 'we had rented a cabin and a couple weeks before we were heading there we had a change of plans and needed to be there 3 days earlier. I found a different cabin so called them to see if instead of renting one cabin for 3 days then switching to the other cabin for the rest of our stay could they change our first reservation. they did it with no hesitation and promptly.
By Tonja