Easy no hassle relaxing vacation
No problems at all thanks
By Michael
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
700 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
From scenic mountain vistas to secluded paradises, your Smoky Mountain vacation awaits! Colonial Properties Cabin and Resort Rentals offers affordable and luxurious cabin, chalet and condominium rentals in Gatlinburg and Pigeon Forge, Tennessee. With over 200 amazing vacation rentals, we have something to accommodate every need and budget. Our vacation rentals feature breathtaking Smoky Mountain views, bubbling outdoor hot tubs, fun-filled game rooms, soothing indoor jetted tubs, swimming pool access, Wifi Internet, crackling fireplaces and so much more! Contact us today to plan the perfect Great Smoky Mountain vacation getaway.
Colonial Properties Cabin & Resort Rentals (smokymtndreams.com) has 700 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
700 approved reviews, newest moderated first
No problems at all thanks
By Michael
We have stayed with many different cabin rental companies in the Smoky Mtns over the years. We have found Colonial to be the best! Best rates, super clean cabins, great amenities, very friendly staff! You simply can't beat them.
By Aubree
Overall great experience. Can't wait to be at the Cabin in October.
By Jessica
They answered all my questions and helped me make the family vacation for 2017. It is our first time renting a cabin and the reviews I read on the particular cabin seem to be wonderful. I was also assured that this is a beautiful cabin with many amenities. I cannot wait to go on this family vacation.
By Richard
Easily found the perfect rental from the huge selection. Process was easy and received confirmation immediately.
By Michael
The washing machine did not work the entire stay. Was promised repairman. Never showed up. Ended up having to go to office to get more towels. Also dishwasher did not work properly. The water stunk so we had to use bottle water to brush teeth and dreaded each day to have to take showers. Will not recommend to friends.
By Theresa
Straight forward easy and no surprises.
By Sue
The lady I spoke with while making my reservation was 1st class. Made my 5 minutes of conversation enjoyable with zero issues. Thank you.
By Scott