Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Donovan was a great technician to work with. He was professional and went out of his way to assist me. He even swept the floor after he was done completing the installment. I would recommend him to anyone.
By Tara Ashley S.
Great system. The tech support is very good. Our tech was awsome!!!
By Michael B.
The sale man name Chip was very helpful, and the service tech was very knowledgeable, helpful and polite.
By Ken D.
installation was done in a professional, quick and efficient manner. Thanks for the new system
By Vance Bubba M.
Sam was eager to help fix any security problems that we were having. Very polite and curteous. I would recomend him and Smith Monitoring to all my friends.
By Pamela M.
helpful, friendly and did his job
By Marc Christopher C.
Received email confirming phone conversation with sales person. Received text message day of service install. Tech arrived on time and answered all questions. Great customer service and look forward to doing business with Forward Home Security.
By Michael G.
I am very pleased with the type of service I received. If I had to a star rating on it, I would give it a 5 star rating. I would definitely recommend your service to a friend.
By Lai N.
