Great service
The tech did a great job. He was very knowledgeable and professional.
By Pam-Stan L.
Tuesday, November 3, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
The tech did a great job. He was very knowledgeable and professional.
By Pam-Stan L.
Amazing fast response!! I recommend to all!! Excellent
By Demarcus J.
I am super impressed with Smith Monitoring. When I initially called them I had reservations about the installation cost, but after talking with them I immediately decided to go with them. They explained all of my options and made everything really simple. The installer came within the allotted time frame and did a great job - super friendly and professional. No high pressure sales pitch. And the monthly monitoring rate is great!
By Kristin M.
You have been very courteous and friendly. Thank you for being so prompt with your service. Thank you, Ryan Sellers
By Ryan S.
The tech was very informative and friendly. He took the time to explain the services they offered to meet our needs.
By Yolanda A.
Ricky gave us options on the different services offered. Very friendly and knowledgable.
By Annette Geary M.
It was nice to have someone come in who know what he was talking about...thank you
By Ren G.
Daniel and Tony were very knowledgeable regarding the security system I purchased. They were also very patient when explaining how to change codes, etc. I would highly recommend Smith with Forward Home Security.
By Cheryl R.