Juan did a great job on explaining the alarm system and he was very knowledgeable of his work.
Juan did a great and fast job on system.
By Jesse G.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Juan did a great and fast job on system.
By Jesse G.
The service tech was very friendly and explained the process to us thoroughly. He gave us options of different levels of monitoring and gave us his recommendation of what we needed for our home. We are excited about our new monitoring system and keeping our family and home safe.
By Wende Lerway S.
Service was great tech went step by step on understanding every detail would recommend too friends and family
By Robert C.
Ricky Artavia was our technician and did a good job with our security system installation and activation. Ricky was informative, and very patient with us as we evaluated all of the features, benefits of the smart security system we purchased,
By Pedro A. F.
good service overall
By Kvc C.
I was extremely disappointed with another big name company, they were able to pick up the slack. Joe was courteous, and fast. He came the same day and used my existing system. My family can feel safe again. That is priceless
By Twilla L.
Everything was good.
By Alex M.
I loved their service it was fast and easy. I just switched from ADT and I am happy I did. David lee did a great job answering all my questions and showed me step by step.
By Jeanette C.