Competent and efficient installation.
I was disappointed that we couldn't use our existing keypad, but the installer. Dave K. was very professional and efficient.
By Bobby L.
Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
I was disappointed that we couldn't use our existing keypad, but the installer. Dave K. was very professional and efficient.
By Bobby L.
The tech was on time and explained the contract thoroughly. All was very smooth. I love no installation fee. This was all very easy.
By Lisa 'Chiovarou' M.
Smart system. Jeremy my tech was very knowledgeable !
By Terry C.
Calledon sunday they were here Monday! Fast, effective...so far all has beem excellent! Prices aee great and up to date technolgy.
By Sandra J L.
Great service.
By Lizbeth Gonzalez R.
Our technician arrived at the scheduled time. We also received reminders of the appointment time prior to the scheduled date. Install took approx 2 hours and was non-invasive. Professional, courteous.
By Barry N.
Smith Monitoring Service offers same day installation, how great is that! The technician was very polite and friendly. Also he was very detailed when explaining how the system works. Great Company!!!!
By Alice L.
The tech was very nice and helpful. Explained everything in detail and showed what he would be doing and then showed how to use system.
By Melissa H.