Awesome Service
Received professional and courteous service at every level. Great job!
By Darrell K.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Received professional and courteous service at every level. Great job!
By Darrell K.
Explained everything very we
By Don S.
Excellent service. Confirmation calls were prompt. Ricky is confident and knowledgeable.
By Jan Y.
Smith came out the same day I contacted them. David the Technician was very helpful and performed a great job in resurrecting our old security equipment that was here when we bought this house. I was glad to learn that the new equipment performed well and that I would not have to deal with escalating prices for this peace of mind and protection. I would rate this installation and information with a best rating as expressed in my Internet search of previous reviews, I found, before purchase. Thanks
By William S.
We bought a house with an existing Brinks system which was outdated. ADT was going to charge us a lot of fees up front to replace it and obviously more a month, so we went with Smith monitoring. The Smith technician came out a few days later and installed new control panels and everything for free and it's cheaper a month. As new homeowners, we were so relieved to find a company to do so much, on-time, and with good customer service.
By Lisa
The process and customer service was great would recommend this to everyone
By Mayra M.
Professional & Quick
By Boris K.
The price of the service is fair and offer good discounts. The installation is professional and service was done quickly. I would recommend this service to my friends and family.
By Karen S.