Awesome
They were awesome. Arrived on time and explained everything
By Chris C.
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
They were awesome. Arrived on time and explained everything
By Chris C.
Great set-up
By Joe
Company is very professional, on time and takes the time to answer any questions you may have. Very happy with their service.
By Peggy J.
The representative did a very professional job in an efficient manner. I would recommend them.
By Andy D.
Best decision I have made recently to move my home security to Smith Monitoring. Outstanding customer service from the person on the telephone with initial sales call to the service technicians that installed and programmed the security system. I would definitely recommend this company.
By Michael M.
I was treated professionally and courteously. All parties were very courteous throughout the set up and installation process. I would highly recommend them!
By Patricia
Had a very awesome experience with the installers, the paperwork, agent, review of the alarm system and would recommend to all. They go the extra mile for you!
By Andrew C M.
Tech was very informative and very professional. He completed his job in a timely manner.
By Arely A.