New install
Excellent presentation and very professional people. Am very pleased.
By Henriques1
Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Smith Monitoring®, we provide a wide range of security options, from low-cost monitoring of your existing alarm system to advanced home automation packages that allow you to control your security system from anywhere in the world. We use the latest technology to give our customers the best features and highest-quality security monitoring service at the lowest possible price.
Smith Monitoring® (smithmonitoring.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
773 approved reviews, newest moderated first
Excellent presentation and very professional people. Am very pleased.
By Henriques1
Very professional and on time. The technicians are very professional, knowledgeable and courteous. Got great deal AND service. Would definitely recommend. Goodbye ADT!
By Kandice T.
Quick easy friendly install NO HASSELS
By mario
New install .. People are very friendly and know what there doing I would recommend to anyone easy to use
By Alma V.
The technicians were extremely helpful and very friendly. They answered all of our questions and were very patient. Thanks so much!
By Cindy K.
Dawn and Daniel were great and very professional.
By Melisa T.
Very helpful. Representatives were friendly and helpful. They waited til I arrived and we're ready to start the installation
By Katherine V.
The installation team was PHENOMENAL. They did a great job of installing the equipment and explaining all the apps, websites and features. I'd recommend them to my mom, they're that good.
By RL H.