Student MedicoverReviews of smcovered.com

Enrollment process was simple, and the bilingual customer service team was helpful. answering my questions quickly and the entire process is easy to navigate.

REALLY TRUSTING COMPANY! THE STAFF RESPOND SUPER QUICK! TAKE IT

As an international student, I deeply understand how lonely and helpless u may experience during studying abroad, especially when u r sick. I experienced a really emergent sickness once, and it was also the first time I experienced how brilliant the customer service Student Medicover has. I write down those words with my gratitude

Their insurance plans are designed for international students. They always stand on their customer’s perspectives to process your problems. It’s really heartwarming!

Thank you Taylor, for your professional customer services. I had problems registering HealthiestYou, their customer representative Taylor helped me to find my insurance card, and I signed in successfully.

I've been with Student Medicover for a year and have the Elite plan. The plan covers most of my medical needs, and my claims can always be paid fully and promptly. It has proved to be perfect for an international student. Besides, the prices of all plans are stable and reasonable.

I just renewed my insurance plan today and I am kinda curious about Student Medicover's reviews. But I am like super surprised by those negative reviews here and on Weibo since they are totally not true. I wonder if they just offend any other company's benefit or what. They really deserve much more good reviews. I've been enrolling their plan for like three years so far. These days they started to waive member cost-sharing for both the testing and treatment of COVID-19, so I renewed my plan again, just in case, even through I am in my OPT period. In these three years, they've been super helpful and supportive. I could even find them at 3 AM, and always got what I needed to know. They helped me to confirm that my plan meets my school's (BU) requirements before my purchase. They helped me to choose the correct plan within the right period so I could waive successfully. I don't know why people say that the number is unreachable and they don't care if the product fit school's requirements or not. They always answer my calls and WeChat messages in a timely manner. I see myself like a super active customer since I got a long-term ankle problem, and I asked many questions within these three years through their customer service number and their WeChat account. They always communicate in a very nice attitude and help me solving problems logically. I may not able to buy their products again since my F-1 status will be changed soon. But I think I am able to say something true and leave a review that they really deserve for them.

The insurance plan Student Medicover offers is amazing! I enrolled in their Elite plan, which is much cheaper than my university's insurance plan. Thanks to Jane's help, the waiver process only took me 15 minutes and it was very easy. Once the waiver got approved, the Bursar of UF returned the university's insurance fee to my account.