Awesome product
Neumann and Bennetts bumpers are Awesome. I really like that they are made in the USA and toxic free.
By Otter Tail K.
Tuesday, November 3, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
113 reviews
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Small family company making FreezeFreeHose heated water hoses, Add-A-Stat, Plasti-Duk brand decoys and Neumann & Bennetts brands. Selling supported products.
SmartTechProducts (smarttechproducts.com) has 113 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
113 approved reviews, newest moderated first
Neumann and Bennetts bumpers are Awesome. I really like that they are made in the USA and toxic free.
By Otter Tail K.
Well, so far, so good. Since this is your second request for a review and I've had my heated hose for a whole week already, I feel well qualified to report that water has successfully flowed through it for the entire week. It has been plugged in to its thermostat and hasn't shorted out or electrocuted anyone (yet), and since water flowed continuously even though temps dropped below 30 twice, I assume that the controller works well, too. Since we're in Montana I'd recommend that you check back, say, around the end of January and then maybe I can report on some real experience other than the fine delivery service (UPS).
By William G L.
Faulty heated hose and thermostat promptly replaced , ordered 2nd hose as a backup . Delivered as promised. Will try product later this year when temps are below freezing . Last years hose worked well until late spring when it stopped functioning .
By LOGAN H.
Purchased and used the frost free hose last winter in Tennessee, it worked fine but I did have to shelter the connections to prevent my ground fault from tripping . Thereafter it worked fine until the last cold snap in the spring when the hose froze . I returned it and the thermostat and just received a free replacement of both , I also purchased a second hose as an ounce of prevention as we will be full time rving again this winter . Very pleased with the overall performance and prompt pleasant conversations and response with customer service . It is a sturdy well built product !
By Logan H.
SUPER FAST, EXCELLENT SERVICE, PRICE TOO HIGH AND NEED TO MIX AND MATCH AS WE COULD WHEN PLASTI-DUK SOLD DIRECT.
By Blaine J.
Made in the USA. Had a shipping issue and it was handled immediately with no issues.
By william S.
Everything from ordering to receiving went perfect. It was an easy process with ordering on their website with quick confirmation and notification of delivery. I received my decoys in a timely fashion, and they are beautiful! I can't wait to get them wet.
By Eric
Response from SmartTechProducts· Aug 9, 2020
Thank you so much for the great review. I will share with the all the employees to let them know their hard work does not go unnoticed. We hope you have a great hunting season!
Best bumpers for dog training anywhere. Sorry it too so long for me to find them!
By Chesamomom
Response from SmartTechProducts· Jul 22, 2020
Thank you! We appreciate your positive feedback at SmartTechProducts.com!