Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
SmartpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
The quality was perfect and the time for turnaround was fantastic, Thank you
By customer
Response from Smartpress· Sep 9, 2026
Thank you! We’re so glad the quality and turnaround exceeded your expectations. We appreciate you choosing us!
I've ordered 50 silver foil cover booklet and the printing quality is great! However, the file needs to be finalized before order. They will constantly make you change something if you're not satisfied with details and make the printing process delayed.
By Eunjin C.
Response from Smartpress· Sep 9, 2026
Thank you for your feedback! We’re glad you were happy with the print quality. We understand the file adjustments can add time, but when we identify issues such as missing bleed or other artwork concerns, our team works with you to correct them before printing. We want to make sure your files are properly set up so the finished product looks its best. We appreciate your patience throughout the process!
The process was simple, great artwork! Good value
By Ms amy G.
Response from Smartpress· Sep 9, 2026
Thank you! We’re so glad you found the process simple and were happy with the quality and value. We appreciate you! 😊
Fast & Everything was perfection! Easy to work with, great range of product, will use again.
By Jen
Response from Smartpress· Sep 9, 2026
Thank you so much for the wonderful review! We’re thrilled to hear everything was fast, easy, and turned out perfectly. We truly appreciate your business and look forward to printing for you again! 😊
I ordered the 3 fold Brochures for the first time and the quality of the product was excellent. The people I worked with on my order, were amazingly patient with my wrong sized files and sent very timely and clear responses to my questions. Overall a good experience and will be coming back for other others!
By Khatia E.
Response from Smartpress· Sep 4, 2026
Thank you so much! We’re happy your first brochure order turned out great & we could help get everything sorted and keep you informed along the way. We look forward to helping with your next project!
When ordering with an iPhone I usually have problems…but the Smartpress team works to make ordering a breeze. Cartwheels or not I think Smartpress rocks! Thank you so much! 😊
By Melody
Response from Smartpress· Sep 4, 2026
Thank you ! We’re glad our team was able to make the ordering process a breeze, but we also hear you on the challenges when ordering from an iPhone and appreciate you mentioning it. We’re always looking for ways to make the experience better on every device. Cartwheels or not, we’re thrilled to have you as a Smartpress customer! 🤸😊
Very helpful and friendly support, great quality products. They were very kind to expedite our order, when we realised we needed the flyers with our promoter faster. We are based in Sweden and were looking for someone to produce flyers locally, and the whole order and communication set up worked very well and fast.
By Viktorija
Response from Smartpress· Sep 4, 2026
Thank you! We’re so glad our team was able to help get your flyers to your promoter in time. We appreciate you trusting Smartpress with your project all the way from Sweden🇸🇪, and we hope to work with you again!
Incredibly helpful team and amazing product. We will certainly be using SmartPress for additional needs in the future!
By Grady
Response from Smartpress· Sep 4, 2026
Thank you so much! We’re thrilled to hear you had a great experience with both our team and your product. We appreciate you choosing Smartpress and look forward to working with you again! 😊
