Great quality, great service
The quality of the product is always excellent. And the people at Smartpress are always very responsive and answer all my questions!
By Noah
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
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Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
The quality of the product is always excellent. And the people at Smartpress are always very responsive and answer all my questions!
By Noah
Repeat x5 Customer
By April
As a graphic designer, I have used Smartpress over and over again to print marketing materials and they are truly the best! They look over all of your files to make sure they are in the correct format and point out any issues (like if a photo resolution is too low) so that you can fix things before printing. They are friendly, efficient, and know what they are doing!!
By Emily S.
I've never ever had a bad experience with Smartpress. If they make a mistake, they rectify it apolegetically (that's happened only once in over 10 years). The prints are invariably of the best quality and finish, and staff are invariably helpful and patient.
By Jeffrey aka Mapa J.
I have worked with Smartpress for years and they exceed expectations!
By Danielle
Great print quality and pricing, speedy production and delivery. What's not to like?
By Tashie
The products are always high quality, and when I had an issue with a product recently, my customer service rep was responsive, figured out the issue, and reprinted the order. We've used Smartpress for years and years, always great products and great, personlized customer service.
By Aimee
I love Smartpress! They are my go-to for book printing. Always helpful, kind, and responsive when I have questions. They are top-notch!
By Erin