excellent quality
excellent quality, great ordering experience and good support staff all through the process.
By Patrick
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
excellent quality, great ordering experience and good support staff all through the process.
By Patrick
Great materials, excellent customer service!!
By Maria F.
Nice quality
By Daniel
Smartpress does everything well. Every project I've ever sent their way has turned out top-notch and high-quality! I send all my clients to them!
By Rachel R.
Customer service is usually great at responding, and this was no different. Some packages were damaged by FedEx, and Smartpress took away some of our shipping cost to make up for it... I've enjoyed working with them over the years, and the quality of the products is great.
By STEPHANIE L.
I've used Smartpress for more than a decade now for my annual family newsletter that I like to send, and other people like to throw away. Through it all, though, Smartprees has been there for me, and always at a good price (even YOY). The quality is always superb, and they take massive file sizes too. Thank you Smartprees, see you next year!
By Brian M.
Print quality was great, color and paper quality was excellent. When ordering the trifold brochure, I had to upload my pdf twice, not realizing the fold options on your site. But otherwise, communication was excellent throughout the whole process for my first time of printing with you. I would definitely use Smartpress again!
By Kathleen K.
Our favorite printing company! Incredible customer service, great product, and so fast
By Mikayla