East to communicate and great product!
Easy to communicate and great product!
By MELISSA
Response from Smartpress· Apr 29, 2026
Thank you! We are happy you are happy! 😄
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Easy to communicate and great product!
By MELISSA
Response from Smartpress· Apr 29, 2026
Thank you! We are happy you are happy! 😄
Beautiful and great quality, punctual delivery.
By Rachel
Response from Smartpress· Apr 29, 2026
Thank you so much. We appreciate you!
The timeliness of the responses, the attention to detail, the e perspective that these professionals offered are second to none. This is my third time using them and I continually recommend them for personal, business, and even non profit needs. I plan to work with y’all for many years to come.
By Sam
Response from Smartpress· Apr 24, 2026
We’re incredibly grateful for you and your business. Thank you for continuing to support us. It doesn’t go unnoticed.
Easy to customize and upload design. Price point was reasonable. Proof was delivered quickly and looked great, even helped fill in some borders that were missing from our design. Paper quality is exceptional.
By Elle
Response from Smartpress· Apr 23, 2026
Thank you so much for this. We appreciate you!
When I needed a specialty booklet, the Smartpress staff worked with me to create and refine it. Then, because of a small error on my part, I needed a reprint, for which Smartpress offered me a 20 percent discount. There was a small delay in shipping the reprint, and Smartpress compensated for the delay by shipping the reprint quickly and eliminating all further charges--completely unexpected, and exceptional customer service, and warm, clear communication from start to finish.
By Monday E.
Response from Smartpress· Apr 23, 2026
Thank you for your kind words! We do our best and appreciate your understanding & working with us.
I needed business cards quickly for a show that was coming up, Jacob was able to push the order through and my cards were ready in a couple of days. It was a great experience! Top notch service as always.
By Suzi
Response from Smartpress· Apr 23, 2026
Jacob is a rockstar, and we are glad you were able to work with him! Thank you for your business!
I haven't done a complex print piece in a number of years, but we wanted to print an old-fashioned field guide on AI use cases for our conference. I was so glad I found the team at Smartpress!! Real humans helping real humans, while also leveraging their technology for efficiency (but not replacing the human touch). I really appreciate their responsiveness throughout the process and going above and beyond for us as a startup with a limited budget. The quality of the printed field guide was excellent, as was the retractable banners for our booth. THANK YOU!!! Their reviews were all 5* for a reason. Reward stellar service like this with referrals and repeat business, the way it SHOULD be.
By Michelle M.
Response from Smartpress· Apr 23, 2026
Wow, this means a lot. Thank you for taking the time to share this. We’re really glad we could be a part of your project. I love how you said "real humans helping real humans". With technology, not instead of it, is exactly what we aim for every day. I’m so happy everything turned out the way you hoped. That’s the goal every time. We appreciate your support more than you know, and we’ll be here whenever you need us again.
Great experience in working with Smart press to make a sign that included a photo. Quality work,fast efficient service, very quick shipping with a lot of attention to detail and care in packaging. Thank you
By jean
Response from Smartpress· Apr 23, 2026
You're welcome & Thank you! We appreciate your kind words!