Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
574 reviews
SmartpressSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Smartpress creates brilliant print for designers, marketing professionals and iconic brands. They’re an online digital printer with an unsurpassed selection of stocks and specialty finishes for booklets, brochures, mailers, signage and more. Clients experience commercial printing with the ease and speed of online - all with personalized service that gives it a “local print shop" feel! Smartpress operates on three foundational principles: create premium quality print with world-class customer service and a commitment to social responsibility. They lead the industry in achieving social and environmental milestones like EcoVadis Gold and ISO 14001 certification. Smartpress is 100% employee-owned, Scopes 1 and 2 carbon neutral and home to one of the largest fleets of HP Indigo HD presses in the world.
Smartpress (smartpress.com) has 574 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
574 approved reviews, newest moderated first
Serious incredible service! Shipping was great and I was kept updated throughout entire process. 10/10 recommend
By Classical Conversarions N.
Response from Smartpress· Aug 20, 2026
Thank you for the amazing feedback! We’re so glad you had a great experience from start to finish. We appreciate the 10/10 recommendation!
First time order for greeting card design. They did a great job. Working on next designs now.
By John
Response from Smartpress· Aug 20, 2026
We’re so happy your first greeting card order was a success! Thank you for choosing Smartpress to bring your design to print. We love hearing that you’re already working on your next designs, and we look forward to printing those too!
Turnaround time was fast. Quality of the invites were superb. Excellent. SO exciting to open that package and see/feel them with my own eyes. I ordered raised gold foil wedding invites for a client. I did the invites myself entirely and ended up mailing one to the bride and groom so they could see and feel it to. When they got their invites they cried. They said they were just so beautiful. They even had family and friends texting them to compliment them on the quality of their invites. I mean, the design was pretty great too haha, but that was all me :) But seriously...I was nervous, but pleasantly surprised by how many little details the gold foil was able to capture, even the dainty sans-serif font... Thanky you smartpress, I will definitely be ordering again!
By Brittany B.
Response from Smartpress· Aug 20, 2026
Thank you so much for sharing this! Hearing that the bride and groom actually cried when they saw their invitations is about as good as it gets. We’re thrilled the raised gold foil captured even the smallest details of your design and that the finished invitations looked and felt as beautiful as you hoped. And we have to give credit where it’s due, the design was all you! 😉 We’re just happy we could help bring it to life. Thank you for trusting Smartpress with such a special project. We can’t wait to see what you create next!
Made some wire-bound booklets to accompany a small photo exhibition, really happy with the results. Customer service with actual humans who could answer questions, quality printing and color, quick turnaround, physical proof matched the final exactly (and as a photographer, I'm pretty picky). Indesign template was really helpful (and accurate) for the layout with the wire binding.
By customer
Response from Smartpress· Aug 20, 2026
We love hearing this! It’s especially wonderful to know that the color and print quality met your standards as a photographer and that your physical proof matched the final booklets so closely. We’re also glad our team and InDesign template helped make the process easier. Thank you for choosing Smartpress for your photo exhibition; we hope it was a huge success!
My brochures turned out perfect. The staff was so helpful in showing me how to correct mistakes I'd made during the proofing process. I was able to hit the order button with no concerns about whether or not the project would turn out the way I'd envisioned.
By Mary
Response from Smartpress· Aug 20, 2026
We’re so happy to hear your brochures turned out exactly as you envisioned! Our team is always here to help throughout the proofing process, so it’s wonderful to know you felt confident moving forward with your order. Thank you for trusting Smartpress with your project, and we hope to print for you again soon!
I have used SmartPress several times for my artwork. They are always extremely helpful and friendly. They also deliver an excellent product. My work always arrives quickly and looks fantastic.
By Peg M.
Response from Smartpress· Aug 20, 2026
Thank you so much for continuing to trust Smartpress with your artwork! We love hearing that you’ve consistently had a great experience with both our team and the quality of your finished projects. We truly appreciate your continued business and look forward to helping bring more of your work to print!
the Smartpress team did an excellent job on a big (for us!) project that also required a last-minute rush. The results were extremely professional booklets, but also great customer service every step of the way. Thank you for helping to ensure the success of my organization's event. We look forward to working with you in the future.
By Brooke
Response from Smartpress· Aug 20, 2026
Thank you so much for the wonderful feedback! We’re thrilled to hear that your booklets turned out beautifully and that our team was able to help with the last-minute rush. Knowing we could play a part in helping make your organization’s event a success means a lot to us. We truly appreciate you trusting Smartpress with such an important project, and we look forward to working with you again in the future!
The process was clear, your frequent feedback was very helpful so that I could make adjustments, and the final product was exactly what I hoped.
By Lynn
Response from Smartpress· Aug 11, 2026
Thank you for the great review! We’re so glad the process was clear and that the feedback along the way helped you get exactly the final product you were hoping for. We appreciate you choosing Smartpress and look forward to working with you again!
