Wednesday, November 4, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
157 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
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SmartPractice (smartpractice.com) has 157 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
157 approved reviews, newest moderated first
The rep was extremely helpful without being pushy.
By Dr. K.
Response from SmartPractice· Aug 2, 2018
Dr. Keith, We appreciate your for taking the time to leave a kind review. We are happy our Customer Service Representative was so helpful! Thank you for business! -SmartPractice
Always receive friendly service.
By Bragg D.
Response from SmartPractice· Aug 2, 2018
Bragg Dental, Thank you for your kind review! We appreciate your time and business! -SmartPracitce
Every time I order with smart practice it is a good experience. The people who answer the phone are very friendly and helpful. I once had an order and the cards did not have any printed script inside which I requested and I was sent out a completely new order at no charge which I really appreciated. Great customer service
By Pets At P.
The operator was a bit rude, hard to understand and sharp with me when I asked for her to repeat what she had said. Also, I don’t know what is available from your company so I ask questions. I would suggest she get some customer service training.
By Thibodaux Animal Hospital, I.
Response from SmartPractice· Jul 26, 2018
Thibodaux Animal Hospital, We apologize for the less-than-stellar experience you had with your order. At SmartPractice, we strive to exceed your expectations the first time, every time. We have passed along your review to the Customer Service manager for appropriate action. Thank you, SmartPracitce
Very nice representative. Very knowledgeable and had some helpful product suggestions.
By Mandy Ruscin O.
Response from SmartPractice· Jul 26, 2018
We are happy to hear about your great experience and we appreciate your business! -Smartpractice
Great products specific to our industry needs and the staff is always knowledgeable and eager to help.
By Missy
Response from SmartPractice· Jul 26, 2018
Missy, we are glad to know you like our products! Thank you for your review! -SmartPractice
Everyone I ever speak to at Smart Practice are very nice and also helpful. Thank you!
By Brittney - Dansville Animal H.
Response from SmartPractice· Jul 26, 2018
Brittney, thank you for your wonderful review! We are happy to help you! -SmartPractice
Excellent customer service and fast shipping! Thank you!!
By Anna/Paws to Remember Pet Crematorium L.
Response from SmartPractice· Jul 26, 2018
Anna, Thank You for your review! We are glad to know you are satisfied with our fast shipping! -SmartPractice
