Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
684 reviews
SmartphonesPLUSSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
SmartphonesPLUS is the fast and easy way to sell your phone, tablet, computer, smartwatch, and other electronics online. You can also shop certified pre-owned tech on their online store.Founded by three brothers from Iowa, SmartphonesPLUS was built on the idea that selling used devices should be simple. Customers can get an instant quote, ship their device for free, and get paid once it’s processed.
SmartphonesPLUS (smartphonesplus.com) has 684 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 610 reviews with 5 stars · Clear filters
It was an easy transaction with $$ directly sent to my Venmo account.
By MJL
Response from SmartphonesPLUS· Nov 21, 2024
We’re so glad to hear the transaction was easy and seamless for you! It’s always our goal to make everything as simple as possible. Thanks for sharing your experience, and we look forward to working with you again! Best, The SmartphonesPLUS Team
Great and good
By Deshawn E.
Response from SmartphonesPLUS· Nov 21, 2024
Hi Deshawn, Awesome! We’re so glad you had a great experience. Thanks for sharing the good word! 😄 Cheers, The SmartphonesPLUS Team
Fast & easy with competitive pricing.
By MIKE
Response from SmartphonesPLUS· Nov 21, 2024
Hi Mike, Thanks so much for the great feedback! We’re so happy to hear that your experience was fast and easy, and that you found our pricing competitive. We work hard to keep our prices as competitive as possible to ensure you’re getting the best value. 😊 We appreciate you choosing us and can’t wait to help you again in the future! Enjoy your day! The SmartphonesPLUS Team
This was a very easy fast transaction. They were super easy to communicate with. Also let me know as the equipment arrived and what i would receive. Highly recommend this company
By Pia's Pizza, L.
Response from SmartphonesPLUS· Nov 21, 2024
Thank you so much for your kind words! 😊 We’re thrilled to hear that your trade in was quick and easy for you—exactly what we aim for. Keeping you informed and making communication simple are top priorities for us, so it’s great to know we hit the mark. Thanks again for recommending us, and we hope to work with you again in the future! Cheers, The SmartphonesPLUS Team
Best customer service!
By Brian
Response from SmartphonesPLUS· Nov 19, 2024
Hi Brian, Thank you! Providing the best customer service is what we’re all about. We're glad we could make your experience great! You rock! The SmartphonesPLUS Team
Entire process was easy. I sold three phones. The quotes were fair. Shipping was easy. I received the full amount quoted and the payment came quickly via Venmo.
By Dawn
Response from SmartphonesPLUS· Nov 19, 2024
Hi Dawn, Thank you for sharing your experience! We're so glad you found the process simple and seamless. Selling three phones and receiving your payment quickly? That’s how it should be! We're here whenever you’re ready to trade in again. Enjoy your day! The SmartphonesPLUS Team
The process was very easy!
By Kathy T.
Response from SmartphonesPLUS· Nov 15, 2024
Hi Kathy, Thank you for sharing your feedback! We're thrilled to hear you found the process easy. Making things simple for our customers is what we aim for! If you have more devices to trade in, we'd love to assist you again. Have a great day! The SmartphonesPLUS Team
I found a great place to sell my retired Apple gear. The whole process took just a few days from shipping to receiving payment. I’ll definitely use them again and would recommend to others.
By fRi D.
Response from SmartphonesPLUS· Nov 15, 2024
Thank you so much for your amazing review! We're so happy that you had such a smooth and quick experience selling your Apple devices with us. Knowing you'd recommend us and plan to use us again truly means the world to our team. We can't wait to help you again in the future! Enjoy your day! The SmartphonesPLUS Team
